Walgreens 3025 Allison-Bonnett Memorial Drive, Hueytown, AL 35023

"Ordered a 24/36 collage photo posted online for 50%off with the Offevery coupon. Such a good deal until they cancelled my order by email and said when I called our poster machine down cause corporate doesn’t send us the proper ink for it. Plus normally when I order photos ahead of time they don’t even print them off. I paid for them!"

"If I could give zero stars I would!! This particular location likes to double dip with the insurance company and the patients! They bill medicaid for 90 day supplies and only give the patient 30 day supplies and then when you run out, try to make you also pay for the 60 days medicaid already paid for!!!! How about hiring store managers and pharmacists with adequate professional and customer service skills??!! How about actually resolving issues that arrise in the drive thru verses calling the police to trespass and arrest your customers. How about fix your app? How about provide proof of what medicaid paid you upon request?? How about THAT to ensure patients never run out of their medications?? I'm done with this pharmacy!!"

"I have been trying to get my son's medicine refilled since about the end of may. They go from its not available to it needs prior authorization. They then tell me I need to call around to other pharmacies to see if the meds is available instead of doing their actual job. The pharmacist was to call me today about his medicine but called me about how i was doing on some meds I don't even take. Then cancelled his prescription. They are not trying to fill my son's meds and with school about to start back up he needs them asap after having to go a whole summer without them. They need to fire and do a whole overhaul because there is no way a patient is supposed to be without their medication."

"This is the absolute worst Walgreens Pharmacy I have ever frequented. From the Pharmacy Technicians to the actual Pharmacist, the service is rude and by all means unprofessional and unacceptable. Prescriptions are not reviewed before notifying patrons they are ready, if, they notify you when your prescription is ready. On several occasions we have received notification of filled prescriptions, only to arrive and be told the prescriptions are not only NOT filled, but the pharmacy is out of the medication. Let’s not talk about the incidents where we are told they didn’t have a medication on hand, only to get home and find SURPRISE! they did, and filled the prescription -it’s in the bag. Or, the times where we are told we had one medication filled, and SURPRISE! They filled the script with the wrong medication. Now, how is that acceptable when dealing with elderly patrons? It’s definitely an easy way to seriously hurt someone. On top of this, when the pharmacy notifies you they have made a mistake, the information is given with malice and discontent, as if the patron made the mistake. Enough people have already mentioned the pharmacy drive thru, it’s pretty obvious this also is not one of their strongest services. We have used this pharmacy for years out of convenience, which is likely the only reason anyone is still giving them any business. With three other pharmacies within a 25 mile radius, I am surprised this pharmacy is still in business. The service is deplorable. Walgreens should want to be represented better than this."

"The slowest pharmacy I have ever been to... it seriously is. I've been to several different Walgreen's pharmacies over the years. Most all will greet you right away, a full line goes quickly and prescription ready in an average 20 minutes. Noooo not this one. You are lucky if your car moves once every 20 minutes. Once you do finally reach the window an hour later, it takes 10-15 minutes for anyone to greet you or come to the window. Then it's another minimum wait of 3 hours to get a script that you are told will only take 90 minutes. They will never smile or act happy to be there. I'm not sure if they are just understaffed or that horrible but after reading the reviews over the past year it's pretty clear this pharmacy needs a change.....new employees, new manager... Going to CVS across the street usually isn't an option either and they never seem to have anything in stock. It would be really nice if corporate could actually step in and do something about this. Filling a script should not have to be such a dreadful experience that takes all day."