Copart - Tanner 20760 Sandy Road, Tanner, AL 35671

"What ever you looking for they have it."

"The front half of our transaction on the telephone was efficient and friendly. The experience fell apart quickly when we had face to face customer service. It is important to understand that the folks you sell your car to on the phone are not the same company you interact with in Tanner. On the lot, the customer service was poor, they repeatedly did not do what they said they would do, would not provide a bill of sale without intervention from a manager, and it took me three trips to the lot to actually get my check. I would rather donate my car than have to waste a day driving back and forth to Tanner. This company has a very poor reputation at the DMV in Decatur, and I was told by a clerk there they send people back and forth to Copart in Tanner every day because “the right hand does not know what the left hand is doing.” Steer clear of this place!"

"Not sure how to rate 0... worst customer service and agree that woman in office was rude and not helpful. Daughters car towed there after totaled. Went there to get belongings and everything had been removed and NOT by us. I would never recommend this company to anyone! This was unacceptable. They need to be held accountable for this!"

"Worst customer service I have ever experienced. Their staff will attest that everything is moving along smoothly but the story changes every time I call. This company have been a complete disaster to work with. USAA really needs to reconsider having them as a third party."

"Easy to work with. Super nice people."