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Cracker Barrel Old Country Store
3415 Colonnade Parkway, Birmingham, Alabama, United States
About the Cracker Barrel Old Country Store
Cracker Barrel Old Country Store is a charming institution located at 3415 Colonnade Parkway in Birmingham, Alabama, United States. It offers a unique combination of a restaurant and a store, providing delicious food for dine-in or takeaway, as well as a variety of country-themed merchandise for purchase. The cozy atmosphere and friendly service make it a popular destination for families and travelers looking for a taste of traditional Southern hospitality. With its comforting home-cooked meals and nostalgic decor, Cracker Barrel Old Country Store is a must-visit for anyone craving a taste of Americana.
Photos of Cracker Barrel Old Country Store
3415 Colonnade Pkwy, Birmingham, AL 35243, United States
Opening hours of Cracker Barrel Old Country Store
Monday:
07:00 - 21:00
Tuesday:
07:00 - 21:00
Wednesday:
07:00 - 21:00
Thursday:
07:00 - 21:00
Friday:
07:00 - 22:00
Saturday:
07:00 - 22:00
Sunday:
07:00 - 21:00
Reviews of Cracker Barrel Old Country Store
"We arrived about 9:50 and we're immediately seated with no wait. We have our waitress or order by 10:00. We watched as the table next to us, why arrived after us, received there order. Or waitress told us the kitchen was 40 minutes behind on orders, which we thought ours as we didn't have to wait for a seat. We finally got it breakfast at 11, about ONE HOUR after we have our order. We didn't leave there until 12 noon! I really feel like that was an exorbitant amount of time to wait and spend there. At least the food was hot. We only ordered biscuits and sausage patties, pancakes, and eggs and biscuits. Nothing that takes and hour to cook."
"Turkey and dressing could have been cooked a bit longer. Sweet potato casserole needed more seasoning. Biscuits were good. Giblet gravy too thick. Fried apples were delicious."
"When visiting the Cracker Barrel, you always expect consistent service and menu choices. However, on this day, it was a parent from the beginning that our waitress was struggling. She was kind and polite, and continued to apologize, but as we sat there, waiting for our food, we noticed that other people that came in after us were already eating, it took a good 30 to 40 minutes for food to arrive. Request were made not only by ourselves, but others to the waitress that were either ignored or overlooked. When the food did come out, it appeared to be slightly overcooked. However, we were too hungry to complain. Once we finished the waitress took our plates, knowing we were done, and we sat another 10 minutes waiting for her to bring back the check. It was only after I spoke with the manager, requesting their check that she brought it out to us. In my college years, I was a staff trainer with Cracker Barrel and commend the waitress for being out there working and trying, but I recommend that she has more training. As for Cracker Barrel in general, despite the fact they changed up the menu the food is always consistent and we will return."
"Our waitress was borderline disrespectful and inhospitable. One guest with us asked for chicken pot pie that she said was not available as it was sold out at 12:45 p.m. When asked for an alternative option twice, she merely said there isn't anything similar without even suggesting something else. Our guest was so taken aback that he declined to order. My burger was burnt, and the burger bun was replaced with some form of flat bread. The fries tasted like the oil needed to be replaced. We had to ask for napkins, which can happen anywhere but was just another cog in the wheel. There was some obvious drama between the staff while we were there as we overheard comments between them. As a culinary instructor, I refer to a lack of hospitality to your valued guest as detrimental to the success of any company. I can go on but will end by showing this location's representation of CB's Burger. Look at the picture on the menu, then compare. We always visit CB on our travels, but we won't be back to the Birmingham location."
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