Dairy Queen Grill & Chill 16857 U.S. 280, Chelsea, AL 35043

"Let me tell y'all tonight DQ knew what they was doing. We walked in they were busy with drive-thru orders and looked low staff but they got to us with in 2 minutes. They got our order ready in less than a minute in a half and got everything right. They we're so nice too. They knew what they was doing fr."

"Under new general management and she is a DOLL! So sweet and kind. The experience she gave my daughter was precious. She even made sure to flip the blizzard upside down for her which she absolutely loved! We quit coming to this location due to poor service and nasty food but we will be returning soon! Freshest cheeseburger and fries I've gotten in years."

"Very disappointed. I ordered a 4 piece chicken basket, after opening it I noticed legit only 6 fries were in the basket and no bread. We asked the lady at the drive through, not very personable, if there was a mistake because of the lack of fries as well as no toast. Before I could even finish my statement she takes the basket back throws bread with butter and more fries in then shuts the window."

"They seemed busy, but there weren't very many customers. It took about five minutes before they had time to make our ice cream cones. Inside it was clean, there's the ordering counter and then a separate pick up window. It has a self service soda machine. Plenty of tables inside and out. It did look like they needed to restock their cup and cone supplies at their ice cream machine in the back, and they were out of the fruity ice cream dip I was hoping to have. The drive through was backed up at the ordering kiosk, even though no cars were at the window. I'm guessing they are short staffed, or just lacking training and experience to keep things smoothly flowing. The ice cream is good, however, for a simple cone or sundae, I can save money by going across the street."