Wendy's 2545 Cong W L Dickinson Drive, Montgomery, AL 36109

"They really need more employees during lunch at this location. Service at the counter was slow and disorganized. The cook seemed to be on top of things."

"I ordered a burger and 4 nuggets through the mobile app and picked it up through the drive-thru. I got back to work and opened the burger to see a long hair stuck between the 2 patties and melted cheese. I drove back to the restaurant and asked to see the manager. A lady with long hair that wasn't in a hair net spoke with me and then called for the actual manager who made a half attempt to apologize for the hair in the burger. She asked if I wanted them to remake it, which I declined. I never want food from there again. I asked for a refund which they said I had to go through the mobile app to get the refund since I ordered through the app. I am extremely disgusted by food and their attitudes toward how they handle the situation."

"The lady slammed the drive thru window in my face when I made a attempt to pickup door dash order , they didn’t want to make the food so she lied and said she didn’t receive the order her attitude was beyond nasty . Her customer service was -0"

"The food was good and the service was pretty good as well, but the building is in seeps need of repair. There is water damage throughout. I had the Caesar salad, it was good, but pricey for what it was."

"They messed up my sandwich and was gonna get one star. BUT, the remade sandwich was "picture perfect" and delicious! The staff were polite and apologized for the inconvenience. I know it helped that I was nice about it and ask for a new sandwich instead of getting angry. "People make mistakes... it's what you do after a mistake that defines your character.""