Sonic Drive-In

"Horrible. If you have 20 to 45 minutes of your time to waste go there. Every single time I come I'm waiting no less than 20 minutes. Even when I just get drinks or order on the app. I still have to wait over 20 minutes and the food usually comes out wrong and tastes old. I only come a few times a year and each time it's the exact same service. I'm surprised it's still open."

"I have visited this particular Sonic on 4 different occasion each at different times of the day and each time I have had a negative experience. The service is ALWAYS horrible(long waits, bad attitudes, a lot of clowning around, using profanity, incorrect orders), food is not cooked to Sonic standard, shakes taste spoiled, most of the stalls stay closed or not working, and they always tell you that they taken mobile orders only. I will never go there again and recommend that nobody else do. I HIGHLY recommend that someone from the corporate headquarters or whoever has stock in this one, do a few secret shopper visits. If this continues, there will be no Sonic at this location."

"Used Mobile app to order. Placed order, waited 20 min, said server was on the way. Waited 10 more minutes. Pushed button, they said they were only taking call in orders. I said we had a mobile order they asked the name said it would be out. Waited 10 more minutes pushed button and went through the whole process again. Waited an additional 10 minutes for our order. The place was not busy and there was a definite lack of effort. Will never go back to this location."

"* updated: Ordered and paid for a large slush float > But nothing was floating or even near the top rim of the cup! Voicemail for #on receipt about concerns has been full for over a week and no reply at all from the website. Come on Sonic> do better! * I did submit my concern to the website listed on the receipt and about a week later received a phone call and the manager/owner uploaded about a $10 credit to my app account. Thanks for trying to correct the situation."

"The service was extremely slow and the staff was rude. I do believe everyone needs to calm down and they are taking everything to the extreme. I simply got out of my car to take pictures of Sonic, and within 2 minutes of me sitting back in my car waiting for my order I was accosted by, I'm not sure if it was an employee or someone who is here as a patron. He wanted to know why I was taking pictures of people's cars. Well unless his car was parked on the roof or in the sky then I'm not sure why he thought I was taking pictures of cars because all the angles that I have on the pictures are toward the sky or toward a brick wall, etc. All I'm trying to do is just review a place, take some pictures, and go about my business and my day. Usually, I do inform the staff or whoever is working at whatever business I'm reviewing to let them know why I'm taking pictures. Unfortunately, there was no employee around and since it was painfully obvious to anyone else that was in the parking lot as to what I was doing I really didn't see it necessary for me to inform people that I was taking pictures of Sonic. However, if I wanted to take pictures of people's cars and them sitting eating their dinner I am more within my right to do so.. It irritates me that just because I'm a fish out of water in this particular neighborhood, that automatically everyone assumes that I'm doing something underhanded or sneaky or inappropriate. As we all know, all I'm trying to do is shed light on certain businesses that I happen to frequent and enjoy the food. Like my profile says, I give credit where credit is due and I'll tell people like it is. It has been a while since I have been profiled and since I have been felt so alienated when all I'm doing is waiting on my food and trying to help a business. Actually, I'm quite saddened by the occurrence that happened today. Needless to say, if I am to ever eat at Sonic again this location on the Roebuck Parkway will not receive any more of my money. Thank you for showing your true colors today and for not making me feel welcome."