Pep Boys 5335 Highway Way 90 West, Mobile, AL 36619

"I had great experience coming here to get my car serviced. José at the front desk was very helpful and kind. Place was affordable and fast! Would definitely come back!"

"Still experiencing the issue. Whoever “fixed/inspected” our car, left parts disconnected so now we having to get the engine cleaned from all the oil. Our car was slowly losing power as a result and could have locked our engine up. We would not return to this location. We found out from new mechanic that you need a computer to finish calibrating the brakes otherwise we keep experiencing our issue. They don’t have computer/equipment at this location."

"So very terrible, I visited there around 4pm yesterday to get transmission fluid changed. They drove my car to service area and gave me a quote $267 ( $70 labor fee + fluid + ...+... ). After an hour, they called me and told me that they could not do that and told me to go to Transmission Magicians. The big problem is that they drained out my fluid completely, no more a drop and let me drive without telling me. Surely, they knew well it is so dangerous if the car does not have fluid or oil, and the car can be damaged. I did not know what they thought to do that. NICE person never do that."

"I came in yesterday and I was very happy with how everything went! The gentleman at the front desk (Joel) was very professional and kind. I was in need of all four tires and he was very helpful. He made sure to keep me updated throughout the process. Even though it was very cold yesterday, the staff made sure they got me out and ready to go in an orderly manner. Very satisfied and will be back!!!"

"I really hope they understand that they can't be rude when addressing a customer. A job taking 20 minutes took over an hour. I hope to see improvement but I won't be returning. I also almost lost my job because they were ignorant after I told them I would be late."