Precision Tune Auto Care

"I would say the best in town.I had a really nice experience at Precision. My car has been misfiring and had some issues related to engine and fuel combustion. Some other "big shops" told us an estimate of more 2 grands to repair the engine, without even a detailed inspection. Then We went to precision and met this awesome person Richard there and literally in 10 minutes he inspected the engine thoroughly and gave us an estimate that was affordable to us. More over, within 1 hour he was able to get everything done, and got our car back. We are so happy with our experience and i would make this store as my go-to auto repair shop and would recommend to you all. They have exclusive discounts for veterans, firefighters etc and is a veteran owned business."

"i’ve always shopped with Precision Auto, but these last couple of times it’s been a lot of dirty work. i bring my car to the shop & ASK them for a diagnostic & quote me on whatever the problem is so we can go forward. i never got a phone call after dropping my car off. i called to see the update on it, and i was told little information about it. the kid sound like he didn’t know what was going on (lack of auto education) so he said his guy will call me back. NEVER CALLED ME BACK. i get a phone call the next day saying that my vehicle is ready for pick up. at this point i am generally confused. i didn’t know what was wrong with the car. i didn’t get a quote. they weren’t even given consent to order parts & start the process. the excuse was “he had a lot of cars & was trying to get it out the way” totally unacceptable. i get to the shop & the employees are RUDE AS HELL. absolutely 0 hospitality. made it seem like it was my fault for their error? their BIG ERROR. no consent. no communication. no respect. literally ghetto. all the managers here need to be checked. i asked them to remove what they’ve done, not bc i didn’t have the money. but bc of how everything was done. when i pulled up my car was still under construction. after i pissed them off? they didn’t even finish the job. they gave me an even more broke car. probably so dangerous to end my life. car was smoking when i pulled up to the dealership."

"Richard was awesome and was very knowledgeable and efficient! We will be bringing our BMW back to him. He is a BMW certified tech and took car of our care very well. Thank you Richard!"

"I have always come to this location for my quick car services. Even though I have moved to Semmes, I still bring my cars here. This is now my fourth car I bring here and now my fiancée comes here as well. I guess you can say we are a Precision family. A1 service with fast and effici service. Definitely a great place to go."

"If you don't want to end up wasting time having to take a business to small claims court, I wouldn't take your vehicle here... We went in for a ball joint replacement. They told us it needed two new ball joints and new front rotors and brakes. We agreed to the work. Then they informed us after they complete the work, the car will need an alignment BUT they don't do those.. Three days later, they called to say the truck was ready. It BARELY made it the 1.5 miles home. It was so incredibly dangerous to drive I cannot believe that they would send a customer away in that expecting them to live to make it to an alignment. We had to end up having it towed for the alignment. The shop that did the alignment commented that the work they did was definitely not good...but as long as we weren't having issues it should be fine. The next time the truck was driven, it went less than 100 miles before the front right side completely failed, and the truck ran off of the road. The entire front end was essentially melted. We called a trusted mechanic in another state and sent videos, and he concluded whomever did the brakes likely over-tightened the bearings. We had Precision tow the vehicle to their shop. We went up there to speak to them about the vehicle and asked that they get us a rental truck so that we could continue our business, but they refused. They stated they didn't have enough cash in the drawer for a rental, but I'm not sure how that is relevant when rental companies do not accept cash... They called the next day and left a voicemail that they needed to order a front hub assembly for the vehicle, and it would be here the next day (today). We contacted them, again asking for help with a vehicle, since them messing up the work in the first place is the reason we were without our truck, and were told that they would get us a vehicle for 1 day (today), since the truck would be finished by the end of today. I never heard back, nor did we get a rental. Additionally, they just called at 3pm the day the truck is supposed to be ready, and are now denying that they are responsible for the issues. They are now trying to charge over $1k to fix what THEY messed up that 2 mechanics have confirmed they messed up. My question is... if they looked the entire vehicle over the first time we took it in, and we gave them permission to fix everything they found wrong, and the truck was only driven for 100 miles before the area they did their work had issues, and they were willing to tow it AND order parts for it after looking it over.... but THEN they decide they can't fix it????? I believe the denial for responsibility is coming as retaliation for me contacting their corporate office when the manager of the store was unwilling to help and raised his voice multiple times. We will be disputing the charges with our bank for the faulty and dangerous work that was performed initially, as well as taking them to court for the costs associated with getting the vehicle drive-ready again, and the time/money lost for now being without our vehicle over 7 business days and the hassle associated with trying to get them to do the right thing. Please avoid this business at all costs. Majestic on Airport will take great care of you, as will Franklin Automotive. Really anyone but these guys."