Firestone Complete Auto Care

"Great experience and Desmond is a Rock Star. He advised the best deal for tires after I had a flat coming from South Carolina. Desmond explained everything in great detail and made my day and got me the best deal on tires. Thank you Desmond - you and your technicians did a wonderful job. Thank you for making my Selma experience a positive one."

"They tried to sell more tires than we needed. Did not balance nor align the wheels after all six were replaced. The lug nut covers were destroyed by mishandling them. We used them in an emergency hope no one else has that misfortune!"

"Ladies be aware of the FEAR TACTIC MECHANIC REPAIR SCAM. It's often used by mechanics to fear you into buying unneeded repairs. In other words, the mechanic will replace your TRUST with FEAR! Be assertive and ask questions. Remember, they work as a team to fear you into getting unneeded repairs. If you know that's not what your scheduled appointment was for ---DO NOT REPAIR! Do your homework, have them put their repair findings in writing--for legal purposes, and have another mechanic you may know and trust to see if their repair findings are true . They recently tried using the REPAIR SCAM with me, but it didn't work."

"Appointment was at 7, did not hear any signs of life from the work area until 8. The only worker with any work ethic at all to show up on time, was moving around in slow motion. The manager was polite and apologized that another worker had not shown up yet. Not his fault but I will never come here again."

"I had an appointment for an oil change and yet my wait was over an hour with 3 people ahead of me. A curtious call before my appointment to let me know or see if I wanted to reschedule would have been appreciated. They seriously need more communication skills."