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About the McDonald's
McDonald's is a popular cafe, food, restaurant, and store located at 4625 U.S. 280 in Birmingham, Alabama, United States. Our Terms and Conditions have recently changed, so please review them on our website. You can now order with the Mobile Order & Pay app on iOS or Android and pick it up at the store. Enjoy your food exactly how you like it with our convenient location amenities. McDelivery is available on various delivery apps depending on your location. Menu items will vary by location, so check the McDonald's app for availability. You can also register payment cards in the app for easy ordering and payment. We prioritize the health and safety of our employees and customers, especially during the COVID-19 pandemic. Visit our website for information on job opportunities at McDonald's locations near you. We have been dedicated to serving quality food and quick service at an affordable price since 1954. Check out our deals page for the latest offers and order ahead with Mobile Order & Pay on the McDonald's app. We look forward to serving you at McDonald's!"
Reviews of McDonald's
"If I could, I would give this McDonald's 0 stars due to the service. Here's what happened.... I happened to place an order just earlier through the app, only to realize that it wasn't accurate after leaving the drive-thru! With that said, before I drove off, the employee who had given me my order didn't greet me, smile at me, nor tell me to have a great day! Also, after I had looked in the bag to realize that my order was wrong, I circled back around to the drive-thru to discuss how my order was wrong. As a result, when it got time to talk w. a manager about my order being wrong, neither did she greet me! Instead, she just stood there with a frown on her face! To make matters even worse, my order was corrected; but not without her looking it the bag first, only to cough while doing so, without even covering her mouth! Needless to say, they need to have both manager & employee meetings to make sure that the customer service improves! Otherwise, they'll eventually start loosing more customers!"
"I have always had good service at this location, I ordered my iced caramel mocha and they gave it to me hot, I told them it was supposed to be iced, and she got attitude and just poured the hot coffee over ice and said here you go. Now, a caramel mocha is a lot sweeter than a hot 1. Poor service McDonald's!!!!!"
"I’ve been dining at this location for years and I’ve never had an issue. The staff and management stay on their game. My food is always hot and fresh and I always get the best customer service here. Definitely recommend!!"
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