Speedway

"New employees very nice in the last week! Quick and speedy checkouts. Staff reminds me to use my rewards; which I love! Basically, has what a small store can handle. Keep it up, kristenna, Jeffrey, and Robert!"

"Speedway on Union Street, Traverse City,MI … in the past 18 months (approximately) when I made a purchase my credit card was charged additional charges I did not make. And only because our bank callled us to ask if we made a particular purchase and we said no my credit card had to be cancelled which now means I had to get new and then change any accounts that had that card number. When I approached the manager of store he was reluctant to hear me out saying I needed receipts… when do they give you receipts. I will not be patronizing this facility again and I hope others who experience the same will speak up. Something fishy is happening at this location"

"It's a gas station and provides what it is there for. It's an in and out place and pretty convenient for me for when I am going from my place on front street to somewhere else I can always make an easy right turn into this Speedway and gas up and head right back on out just like that. It also has some basic snacks and drinks, so it has some of the essentials, never had an issue here."

"Visited this Speedway location several weeks ago and went inside to buy a few items and did NOT purchase gas. I should have asked for my receipt but did not. I got home to see that I was charged way more than I should have. I called corporate to find out what the charge was and discovered that I was charged for gas when I in fact DID not get gas here. They submitted a claim to get a credit for me and the general manager at this store DENIED my claim. I then had to take time out of my work day to contact the store and speak to the manager. After about 15 minutes of waiting for him to review security cameras to prove that I was not ripping him off, he finally admitted he saw that I did not purchase gas and the cashier wrongfully charged me for someone else's gas by not ending the transaction in front of me. He said he will call corporate and change the credit to approved. Over two weeks have went by and STILL NO REFUND. I contacted corporate again and they said that they cannot issue a credit because the general manager DENIED my claim. What a way to run a business! I understand mistakes happen so was fine with the mix-up initially but when you won't admit fault and make the situation right EVEN AFTER SEEING SECURITY CAMERAS PROVING I DID NOT BUY GAS, then it is COMPLETELY unacceptable. I will no longer be visiting Speedway ESPECIALLY this location and will make sure to let everyone I know about my bad experience. Shame on you! #horribleservice"