Arby's 3775 Lorna Road, Hoover, AL 35216

"Recently used the drive thru only to find out that this location was totally out of roast beef and could not make any sandwiches other that chicken....WHAT????? I drove away unhappy."

"I ordered food on app and came inside to get it. Though I said hello, the 2 guys working there did not even care to acknowledge I was there. The worse part is the guy working the window instructed the other guy who was mopping to make a sandwich. The guy stopped mopping, did not bother to wash his hands, then made the sandwich without a glove or anything. The guy working the window reached into a bag with his hands to get some mozzarella sticks for fryer, also used bare hands. Then guy working window brought me my order & did not look at me or say a word. I asked for a couple of sauces, so he got them and tossed on counter, never once looking at me or saying anything. I said thanks & have good evening, still did not even look or say anything. This was just a few days ago and it still bothers me. I was only person there. I have a feeling it could have been because they were racist, o don’t now. Regardless, though I live not far away, I’ve not been treated well there for past couple years. I will not ever go back. That’s a promise. There is no way management cannot know there is an issue there. Oh well."

"Not bad service at all especially since food wasn't ready at window but young man had to bring it to my vehicle. Sad the company no longer offers the turkey gyro."

"When I tell you this food was cooked in the kitchen somewhere in Heaven....baby!!Everything was just perfect,fresh,hot,and they were so efficient and kind.Awesome job guys!"

"I had just got off work and was hungry. So I stopped at Arby's , the lady working the drive thru was rude and had an attitude when I tried to ask for a straw for my drink. Maybe she needs to find a new job if she can't be bothered for a straw.."