H&M 3452 Joe Treadwell Drive, Mobile, AL 36606

"I was in the store today around 5:50pm and just rude experience! I went to the counter to purchase items and the gentleman helping us thought it would be appropriate to not only vape in the store. But vape while ringing us out and blow smoke our direction. I told my children to wait outside. He was tall and was wearing a white coat and a blue cap. This store use to be great and has taken a turn. I will no longer shop here until the DM does something about this."

"I love the store and spend there hundreds of dollars every time I shop. However, this time I had a very bad experience with one of the associates, Madeline. She was very rude, and intentionally moved clothes from the rack I was looking at. She kept slamming the hangers behind me and moving pieces that I wanted to try on to the other side of the store. Won’t shop there soon!"

"I usually LOVE H&M. As a former retail worker, the first thing you do is say welcome in or something along those lines. Got nothing, even as i walked past the group of three chatting away. This is frustrating as i was one of the only customers in the store, if not the ONLY customer. I got looked at, but no greeting. Secondly, i understand the pandemic. I agree with all the rules and compliance’s. My 2 friends and i were more than 6 feet away from anyone because the only other people in that room of the store were the workers and they were at least 20 feet away. I took off my mask to have bite of auntie Anne’s. Not like i was doing it otherwise because again, i agree with the rules but we were social distancing. In a snarky and very rude tone of voice, the first thing i was told by any of the ladies working was to have our masks on or eat in the food court. I get the following rules, but treat your customers with respect and try not to let your workers be snotty H&M."

"I love their range of clothes from the smallest 00 to plus size. They have a wide variety of clothes in all colors and styles. You can get the "in" look without breaking the bank which is awesome. Everytime I get something from there I get lots of compliments :)"

"Their service was terrible. The guy rang up the prices incorrectly and tried to charge me $40 more!!!! When I asked him to check the prices he made a point to state that he "already checked the prices". He quickly found his mistake. Them, he just left counter and went to speak with soeone else in the middle of my transacrion. Another lady came up and asked what I was doing. I was like.... well I was paying but he left. If I didn't need those clothes or hadn't spend a dang hour trying things on, I would have left without purchasing anything. Do not give your money or time to this terrible service! And always check the prices if you do!"