IHOP

"The restaurant was fairly clean and pretty empty. There was an issue with my husband’s order. He asked for sausage and was brought bacon. He also asked for grilled toast instead of toasted toast. He received brick hard toast. When he sent it back, the cook had the nerve to send out LITERAL white bread that touched the grill. Unbelievable! Our server Malik was very attentive and helpful. I don’t plan to return to this location."

"This visit was not like any other we have had at any IHOP before, and we have been to this one and many others in the past. When it was time for our check, we were told their computers were down, so we would need to pay with cash or leave or debit/credit card info to be run when they came back up. Our server gave us a piece of paper with a total on it, so we opted for paying with cash. I'm NEVER going to leave my info for later! Food was great!!"

"The server wasn’t sure where to put us, when she finally got us to our table, we had to wait 10 minutes to get drinks. She was the only server so we understood. When she came back to get our order she told us that party’s over 6 would be a 20% gratuity added to the bill. It was 4 adults and 3 kids… needles to say the food was great. The server only came to our table maybe 2 times and we only stayed maybe a hour total. After receiving our bill the gratuity was $32! The service wasn’t that great so we left $15.00 on the table and proceeded to the register where a gentleman stood up to take our money. The server was putting in an order for another table and when she seen us pay she stopped what she was doing and told the gentleman that she had it. He moved and she took over. She got her phone and added the gratuity to the bill and told me the price. I gave her the bill amount and she said it wasn’t enough. I told her that I’m paying the bill and I left her tip on the table and I wasn’t paying 20% for that service. I’m not being cheap but the service wasn’t worth $32. She told me that next time I may not get her and they will enforce it. I told her we wouldn’t be back and I use to be a server and that you can’t enforce gratuity. We live in Tennessee and this is a one time deal at this location. She said that things may be different in Tennessee but there they enforce gratuity. I told her have a great night and we left. Gratuity is suggested and should be based on the service not the amount of the check…"

"It has nothing to do with how they cooked my food. The Wonka menu is just not that good. After the Grinch menu I look forward to the holiday menu. It was disappointing this year. Staff were excellent and so was the omelets. The cooks really did top notch."

"Wow oh wow. Never have I experienced such HORRIBLE food on mother's day none the less. Good service. Good wait time. Good clean place. Horrible food is my only complaint. A hash brown is normally a square there. I got 1/3 of the normal amount there!! My cheese cake pancakes were very very dark and not fluffy at all!!! Because it was busy (understandably no complaint there. It was mother's day) I had my food to go. I get to my destination disappointed in my food. Do better"