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Firestone Complete Auto Care
8634 U.S. 72, Madison, Alabama, United States
About the Firestone Complete Auto Care
Firestone Complete Auto Care in Madison, Alabama is your one-stop shop for all of your car repair and maintenance needs. Conveniently located at 8634 U.S. 72, our expert technicians are ready to help keep your vehicle running smoothly. From oil changes and tire rotations to brake repairs and engine diagnostics, Firestone Complete Auto Care has you covered. Visit us today and experience the quality service and expertise that sets us apart from the rest.
Photos of Firestone Complete Auto Care
8634 US-72, Madison, AL 35758, United States
Opening hours of Firestone Complete Auto Care
Monday:
07:00 - 19:00
Tuesday:
07:00 - 19:00
Wednesday:
07:00 - 19:00
Thursday:
07:00 - 19:00
Friday:
07:00 - 19:00
Saturday:
07:00 - 18:00
Sunday:
08:00 - 17:00
Reviews of Firestone Complete Auto Care
"Derrick was very helpful with setting up my appointment for tires and did a great job helping my husband and I choose our tires. My car has new tires and I had the alignment done. My only question is with the remaining red in the alignment report. It is supposedly through manufactured reasons. I find that strange. (I also have a 2021 Hybrid, not a 2014.) I would recommend Firestone to friends and family."
"Had a blowout on 565 and was towed there. The customer service was awesome. They worked me in in a busy morning. I was in and out in about a hour. Will do business with them again."
"This has to be one of your best Centers! Highly professional throughout the process. They keep you informed at each step and never get too busy to help customers in the store. They were extremely friendly and personable. I noticed they made light talk with everyone in the waiting area. They offered detailed options for my repairs. My only negative comment, and this could be a big one, the check sheet the Tech gave me said ALL my fluid levels were good. But, I know my windshield washer fluid was empty. Made me wonder if they checked any of them at all. Otherwise, I'd still recommend the shop."
"I have known Tim (the store Manager) for several years, and have followed him to different stores. He has always been professional and helps with all of my automotive needs. He runs a good store, and has always tried to get knowledgeable employees to work at the store. I have recommended several friends to use this locations services."
"!!!They did not secure the wheel bolt, and I almost lost my family because of the service here!!! I came to this Firestone on 12/13 for oil change and brake inspection, and on 12/24 I heard A LOT of noise from the front wheel on the driver's side. When I drove on highway it felt the car was falling apart. I called them saying there is an urgent need to inspect, and we noticed the problem after their service. However, they just replied they were fully booked. Thank God we found another Firestone (on J. E. BRISCOE WAY) to check our vehicle, and we made it there before the wheel fell off (I was not sure what was the problem exactly but the noise was so much that we felt we could not drive anymore). The technician there inspected the car, and was shocked what this Firestone's technician did to us - he did NOT secure the wheel. The manager commented I could lose my family because of it, because the wheel could just detach when we drive. He helped to call the manager of this Firestone to reflect what happened, and we will see what will happen next. It is astonishing how the technician of this store treated his job. We have a long distance trip coming, and we could have lost our lives because of his job."
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