Forever 21 2000 Galleria Circle, Birmingham, AL 35244

"This store has the most incompetent slow workers I've ever seen, and I almost got charged an extra $21 just to switch sizes. It took them 20 minutes just to ring up five people... they had FOUR workers at the desk. One of them instead of taking the next customer twiddled her thumbs, then proceeded to pick her dandruff and check to see what it looks like after.... flicked it off and then went back to doing nothing. She didn't even try to make it look like she was on the computer or something. She literally just sat there and did nothing. It was super gross."

"I am editing my review because Forever 21 has since moved back to its original spot in the mall. They did have to make it smaller due to Dave and Buster’s being there, but they did have a plus section at one point. As of yesterday, I was led to ONE rack that had plus size clothes. That was it. One single rack. I will not be supporting this company’s business any longer. Even if they are willing to take my money with their extended sizes online, the fact that they are pushing plus sized people like me out of their stores says a lot."

"I was at this store with my daughters who are in their early 20s and entering the professional work force. They wanted cute trendy clothes to wear to work, but it seemed like every top in the store was cropped. Do not waste your time here if you need work appropriate clothes. If you want to find a concert or festival outfit, you might have better luck here."

"I was at this Forever 21 yesterday. As most of you know the dressing rooms are still not open. I bought a very cute swimsuit top and went to try it on. I did not like the way it fit me so I took it back to the store to return. The cashier had already upset me because she “needed to wait on her manager to process my return”. She started the process and then asked me for an ID, which I did not have because i’m 14. Then she asked for a Permit ID and I proceeded to remind her I was 14 years old. She then told me I could not get my money back if I did not have an ID. Mind you I paid in cash, and was just in their store so there was no reason to ID me. I had to have an adult come help me just to get a return. The manager was right there watching the Cashier. I will not be shopping in their store again"