JCPenney 340 South Colonial Drive, Alabaster, AL 35007

"I waited too long and my Acess Code for the survey is expired. We were shopping on 12/20/23 at the Alabaster, AL store. An associate in the beauty department named Shai was extremely helpful, answered my questions, and even made a suggestion that saved me some money on the products that I was looking for. The transaction # on my receipt is 1871 @ store # 2918, associate (?) # 0900. In this day and time, customer service is a dying art. Shai is definitely the EXCEPTION!"

"I went Christmas shopping yesterday in Alabaster and encountered an absolutely delightful team member there. I tried to acknowledge her on my customer survey but found no space to do so. Please give Dorothy, Assoc 0926 a huge shout out!"

"Always a good experience. Always have great sales and coupons on top of sales. Total cost was over $600 but after coupons, total cost was less than $300!! Huge savings!!"

"This is the only place I can find jeans that fit my ever growing 12 yr old daughter. Plus they always have great coupons. Most times even if you don't have one they'll apply one at the register for you. Customer service is always great."

"JCPenney is a good store that has jewelry, shoes, bedding and bath, kitchen and dining, accessories, clothes for kids, teenagers, men, women and even for men and women plus size. There is also Sephora store, beauty salon and photo studio inside JCPenney. Store always has good sales and you can get coupons online. Stuff is nice and can help you. Oh and you can get up to 50- 70 % sale on fine jewelry at Christmas time. I think on other holidays they have good sales on fine jewelry also."