H&R Block
3632 Rochester Road, Troy, Michigan, United States
About the H&R Block
H&R Block is a renowned accounting and finance institution located at 3632 Rochester Road, Troy, Michigan in the United States. With a team of experienced professionals, H&R Block offers expert tax preparation services, financial planning, and business accounting solutions. Whether you are an individual looking to maximize your tax refund or a business in need of comprehensive financial guidance, H&R Block is dedicated to providing top-notch services tailored to meet your specific needs. Visit us today and let us help you achieve your financial goals with confidence and peace of mind.
Photos of H&R Block
3632 Rochester Rd, Troy, MI 48083, United States
Opening hours of H&R Block
Monday:
09:00 - 19:00
Tuesday:
09:00 - 19:00
Wednesday:
09:00 - 19:00
Thursday:
09:00 - 19:00
Friday:
09:00 - 19:00
Saturday:
09:00 - 18:00
Sunday:
12:00 - 16:00
Reviews of H&R Block
"My preparer was courteous&kind and also really took the time to listen while also understanding all I asked and prepared for I loved it sane preparer for next year as well. She also told me all quite well so I knew what to expect from every angle."
"I am vexed with the tax advisor here. She is 1000 % confused all the time, doesn't listen. I have to repeat at least 3 times what i have to say. Last year i went there for my 2020 returns along with my wife who didn't have ITIN. At that time we didn't have updated visa information and we were in the process of applying it. She was still in US. She asked us to still apply for ITIN and wait for IRS to reply back if there is any issue ( we listened to her suggestion) . Few months IRS sent me a letter saying we need updated visa information. As we didn't have at that time i had to change my return and file single . In 2021 my wife got SSN and i reached out to her on Jan 15 first time to amend my 2020 return married joint. After multiple calls (3 calls), messages,(6 emails) and repeating myself about my situation 3 times( when i ever i call her), finally i got some numbers for 2020 amended return. Those are completely off when compared to 2020 return numbers when i initially filed with my wife with ITIN. I was ready to share the images of the prepared return from last year through email( shared summary too), asked if i could share my screen anyway, tried lot of ways convincing numbers are off and i just want to know the reason. LITERALLY I JUST WANT TO KNOW THE REASON because i have the copies with me. She always says what she wants to say and says this is based on my information she has and that information is same last year or this year, my w2 isn't going to change. More troubling part is i had to repeat myself again on what happened last year and what i want this year ( after explaining 3 times in call and in emails) . I am completely vexed after dealing with her last year. I told her i will go with other professional. I AM NOT MENTIONING NAME HERE NOT TO RUIN ANY ONES REPUTATION IN PUBLIC, but i guess LEADERSHIP SHOULD SPEAK TO HER TO DO THINGS SMOOTHLY AND TO ACTUALLY LISTEN TO CUSTOMER FIRST. I was not satisfied last year( but didn't have a choice because ITIN is only prepared by few professionals) and this year too i went with her because she had my information. I AM NOT SATISFIED NOW TOO. Now i am moving on to different tax professional because I AM VERY UN HAPPY WITH MY EXPERIENCE. Funny thing is, shed asked me to file last year with ITN even though she does know i don't have updated information and i am in the process of getting it , now she says for amending last year return i need to pay money( i bought peace of mind last year) because it is my mistake. I didn't know i should voice record her at that point to prove she was the one who advised me. I just don't want to argue with her any more, not worth my time."
"I will never go here again! My tax refund of 7 thousand dollars was stolen by someone working at THEIR bank headquarters in California. Then they wanted me to sign a paper saying that I saw the check and the amount. So I lost out on my money with no help from them! Don't ever go here or any other H&R Block!"
"Please make sure your details are correctly into the system, not just telling the agent, make sure you take a look at the documents in the system/computer. Recently received a letter from IRS asking me to pay 6000$ because wrong information was entered in the system while filing the taxes. H&R charged me another 100$ to check the issue. At the end, blames on me because i did not take the protection plan from them. Although they guaranteed the payment for penalty and interest(total of 300$), i haven't heard back anything yet. I highly suggest that you get the protection plan because they will screw up ! Please do not rely on the agents at the office. To top it all up, i took an appointment 3 times in 3 different locations and all the offices were closed. Finally got to meet someone the fourth time and again like always i was at fault because i did not show up earlier to fix the issue. I'd rather do my taxes on my own from now on, lesson learnt the hard way."
"I have a complex return and Tom does everything to make sure it's accurate and we get every deduction we are entitled to. He's great!"
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