Jack's 21359 U.S. 11, Mc Calla, AL 35111

"They can barely get any order right. Our last straw was getting a 4 piece chicken dinner with fries and mashed potatoes and a fried pie. They left out all sauce, only gave us 3 chicken fingers and somehow managed to mistake green beans for fries. The green bean juice got all into the bag WITH THE PIE IN IT and the pie was soaked with green bean juice. As well as the other food. This is only the tip of the iceberg of how wrong they get these orders. Usually we do check but I was in a rush. Every single time we went, something is wrong with the order. It’s just one of the closest food places from where I live. Another order I added is where it looks like they just tossed my order all around and I’m glad I checked cause they almost forgot my mashed potatoes. It’s like these folks at this jacks don’t read the orders they are making, it’s the only jacks I strongly dislike."

"My husband stopped and picked up some food for us on his way home. We both got chicken fingers and BOTH of ours had HAIR ALL IN THE CHICKEN. This is DISGUSTING. Nobody wears hairnets in this location any time that I’ve been in there. I’ve called multiple times and no one will answer."

"Poor management. Waited in line as second person for 10 minutes and both manager and counter person decided to wipe of trays before taking my order even though they already had a stack of them ready to go. They will not offer you anything or ask if you need anything so if you need a fork or sauce you better tell them so you don't have to wait again. Food was pretty good and didn't take long after they took my order"

"Love this place, first time here. Cheeseburgers are GREAT, meat, bun, pickels, chopped onion & their secret sauce! The fries are crispy & tender, very tasty. Their homemade biscuits with eggs were very good. Service was excellent!!"