McDonald's
10671 Alabama 5, Brent, Alabama, United States
About the McDonald's
McDonald's is a cafe, food, restaurant, and store located at 10671 Alabama 5, Brent, Alabama, United States. They offer new items such as the McCrispy® Coleslaw and McCrispy® Bacon TS, as well as the Magic McFlurry with colorful stars and the McCafé® Winter highlights. Customers can enjoy their favorite products by ordering conveniently through the McDonald's App. Families can also enjoy McDelivery® for any occasion. Additionally, customers can try the new McCrispy® Coleslaw or the McCrispy® Bacon TS, as well as the McPlant® options. Customers can create their own McMenu® and earn loyalty points by ordering through the McDonald's App.
Photos of McDonald's
10673 AL-5, Brent, AL 35042, United States
Opening hours of McDonald's
Monday:
04:00 - 00:00
Tuesday:
04:00 - 00:00
Wednesday:
04:00 - 00:00
Thursday:
04:00 - 00:00
Friday:
04:00 - 00:00
Saturday:
04:00 - 00:00
Sunday:
04:00 - 00:00
Reviews of McDonald's
"Every weekend we go and order the same thing. This particular day 2/25 we pull in drive through wait for 5 cars to place orders. When it was our turn we were the only car left. No acknowledgement, I said hello 2 times and nothing. 8 minutes goes by and another car pulls in the other lane,their order was taken then we were finally acknowledged. I tried explaining my frustration after placing my order. I politely explained our wait time and frustration with which she replied " it wasn't her fault because she cant hear the beep letting her know we were there so we should just get over it!" The lady (wearing no name tag) said "SHE was the GM and wasn't going to service us because SHE wasn't going to be disrespected". Again, I tried explaining how long we sat and the car that had just pulled up got their order taken before she acknowledged us she then began cussing at us and saying she wouldn't serve us! Thus is the 4th time we have had an issue with this particular woman, if she isn't there everything goes wonderful! The employees have even made statements to me about her abusive attitude towards them and other customers one said " it's another one of those days!, we all prayer when we know she is working her mood is good or we all pay the price!" To which o replied " you can report her" she said "oh no she will make you pay for that to the point you quit or she finds a reason to fire you and it's your fault ". I. Such a small town most customers are frequent. You would think they would work hard to have better customer service! They have officially lost our business!"
"Never have a problem with anyone or anything very glad it's there they try really hard to please in my opinion thank you mcDonalds I appreciate you because fast food business is not easy. Have a great year everyone will see you again."
"I ordered my food at 6:04 and didn't receive my food until 6:22. A simple Big Mac meal to go. All that time and the order was still made incorrectly. I didn't even bother to say anything because I didn't have an hour to waste for a meal. I wish I had read the reviews first. I'll never stop here again. Who is managing this place with this bad of reviews?"
"Don’t waste ur time going through the drive thru. 2 times I’ve stopped I’ve waited 5-8 minutes before pulling off. Wasn’t busy at all I was the first one in line. 1 car in the parking lot. Before I pulled off 3 people pulled in behind me and we all left at the same time."
"We had to use the online ordering system when you walk in they won’t service you at the cashier. I seen a few people walk out that didn’t wanna pay like that. It’s definitely a uncomfortable atmosphere I feel the customers feel like there bothering them to order or anything. Management better wake up."
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