Jack's 30577 U.S. 278, Addison, AL 35540

"I got the three piece bone chicken dinner with fries, masted potatoes, and a biscuit. I am going to tell you it was the best I had ever visited any jacks restaurant. The chicken was tender, juicie, and hot just right. Everything was so fresh to order. Thanks to the guys and gals at the Double Springs restaurant, yall were outstanding."

"The place is actually just bad the food is always molded never fixed right never get the correct order I just got the new loaded fries only thing I had was fries and tiny bit of bacon every time I go to the Jacks in Addison it’s bad service always have to go back in"

"How should I start this, Roll Tide? Listen, I understand the south lives a little slower (I'm southern too, relax) but lord Jesus this area of AL is ridiculous. During my little visit to the wonderful state but not so wonderful area, all we could hear is "how great Jack's is".. We got hungry one night and decided to stop and give it a try. Lord have mercy, that was absolutely the most tasteless meal we have ever eaten. The burger was bland, didn't taste any salt or pepper/condiments and even the tomato and lettuce were tasteless.. h...I mean how do you suck the taste of a veggie? Or does the crippling customer service just suck the taste out of everything inside the store including all of the employees? Now see, I'm from a state in the south where true southern hospitality believe it or not still exists. Now I'm not arguing that all AL residents are this way but honestly, almost every single person I met had this attitude like they were sucking on a lemon while they shook hands with death. This restaurant was no exception. We got to meet a doped up manager I'm guessing that didn't know if she was gonna take an order or sign for some narcan. Took her almost 15 minutes to take an order that consisted of the exact same meals, drinks and sunshine. Every single person in the restaurant was just so darn hateful but I've noticed the locals treat each other much better than visitors. I'm guessing my accent gave it away.. but never again would I dine at this sophisticated establishment."

"Food is reliably good BUT...I have complained about this before now and will do so again! The restaurant is teeming with flies. The flies are all over the overhead menu behind the ordering counter. They are crawling everywhere. The window sills are covered with carcasses and flies are flying at the tables. The restaurant is filthy. Please clean this up- you are the closest restaurant for so many people. Do better! UPDATE: we returned to this location after one month. Sadly it is still filthy. We will not be back."

"The food was good and ready fast, unfortunately it sat in the shoot for a while before someone decided to put it on my tray. I don't know if they have a manager but there was a definite lack of leadership. Employees were wandering around aimlessly, one was out in the parking lot covering his car with a tarp."