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Greenway Chrysler Dodge Jeep Ram of Florence Service & Parts
2354 Florence Boulevard, Florence, Alabama, United States
About the Greenway Chrysler Dodge Jeep Ram of Florence Service & Parts
Greenway Chrysler Dodge Jeep Ram of Florence Service & Parts is a top-rated car repair institution located at 2354 Florence Boulevard in Florence, Alabama, United States. Our expert technicians are dedicated to providing high-quality service for all Chrysler, Dodge, Jeep, and Ram vehicles. Whether you need routine maintenance or major repairs, our team is here to help. With state-of-the-art equipment and genuine parts, you can trust us to keep your vehicle running smoothly. Visit us today for all your automotive service and parts needs.
Photos of Greenway Chrysler Dodge Jeep Ram of Florence Service & Parts
2354 Florence Blvd, Florence, AL 35630, United States
Opening hours of Greenway Chrysler Dodge Jeep Ram of Florence Service & Parts
Monday:
07:00 - 18:00
Tuesday:
07:00 - 18:00
Wednesday:
07:00 - 18:00
Thursday:
07:00 - 18:00
Friday:
07:00 - 18:00
Saturday:
08:00 - 16:00
Sunday:
Day off
Reviews of Greenway Chrysler Dodge Jeep Ram of Florence Service & Parts
"What was suppose to be a four to five day repair for service calls. Which included replacing clutch/ pressure plate and a few software updates. ended up turning into two weeks. called multiple times to receive no call back. Was told that my jeep was ready around the 6th day and was told I could come pick it up. I ended up standing in the shop for an hour and a half waitin for them to put it back together and ended up just going back home. Due to them not being able to put it back together and was told it would be ready the next morning. And come to find the shift linkage was bent during the removal of the transmission. So I had to wait another five days to pick it up. I don’t know the problem in the shop whether it’s due to being short staffed and lack of planning in the management over the shop. I was very let down in the overall experience of my time with greenway service department."
"Horrible besides charging my son 25% Interest on his car. I never got my 5000 dollar refund from bringing a car back and buying a new one and my son he only made one payment on his car and something broke already and they want $1000 to fix it Nissan has become nothing but a rip off both my cars I feel like taking back one was brand new probably with no coverage. The other one was a 2014 and they flat out said it had had absolutely no warranty whatsoever after he bought it My whole family has sworn by Being Nissan customers, and now trying to figure out how to get rid of their cars and be done with them"
"I made an appointment to have a recall fixed on my 2021 Gladiator. After driving an hour to the dealership I was told that not only do they not have the parts, but Jeep hasn’t even created a way to fix the recall yet. I was told to bring it back whenever I get another recall notice in the mail. This would have been great information to have before driving an hour to the dealership. I will say that the lady at the Service desk was very helpful but everyone else dropped the ball in the process"
"The lady who worked the counter was very sweet and helpful with reaching out. The shop itself though takes the longest time to get the simplest stuff done. It took a week to change a tire on my car because they couldn’t find the tool they needed to do it, even though when I bought my car from them they said that they would be the only ones to be able to change the tire because of the wheel locks they had on the car when I bought it."
"The only person apparently capable of answering the phone in the entire service department or management is the receptionist! Nobody ever returns a call or answers their voice-mail either. You as the customer have call to get a status update on your vehicle, because they never call you to let you know what is going on. We have decided after dealing with this dealership repeatedly for the past 2 years that we are done with them. Good luck to others that choose to use them cause you're gonna need it!"
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