Wendy's Cox Creek Parkway, Florence, AL 35630

"I try lost of food here and let me say the food is awesome! The service is great everything here is great!"

"Don’t go here at night, the staff is extremely rude. I don’t know what’s going on in their personal life but it’s obviously something pretty intense. We rarely ever eat fast food, but when we do would like to eat something that’s at least halfway decent. We were given cold, stale fries, and when we politely asked for them to be replaced, we were only met with bad attitude. They knew they gave us bad fries, when I walked in the door after going through the drive-through, they saw me and scooped up the rest of the fries and threw them in the trash, and dropped a fresh batch before I even asked. On a positive note, the guys in the drive-through were nice and the dude filling up the lemonade was nice. Included is a picture of the bacon on my double stack. About a 1” x 1/2” square."

"They charged me for some other burger that I didn't order, I had to request the rest of my food when I realized some was missing. The lady giving food out in the drive thru/taking orders was extremely rude for no reason. Just straight attitude."

"Whoever the manager and crew is at this Florence location on 10-26-2023 @ 8:30 pm….. EXCEPTIONAL! We had a fairly decent size order, order was taken, packed and handed to us in literally 3 minutes. Food was HOT, FRESH, and EXACTLY what we ordered with unbelievable great customer service and patience (cause my crew never knows what they want LOL) So much in so, I went back in to ask for a manager just to let them know! These days, its more common for people to post bad reviews and complain then it is to share a good experience! This is a crew that needs to be kept!"

"Typical Wendy's. But the food is so dang good. The burgers are made fresh and the fries are hot and crispy. Ordering is automated inside which is clever and a plus we short staffed. They are efficient and serve fast. 2nd best tasting Wendy's I've had besides another in the Toronto Airport."