Carl Hogan Automotive, INC.

"I felt bad that I didn't leave any comment. The Dealership took care of my out of state work truck. The service manager went out of his way to make sure that all the hoops GSA makes you jump through were taken care of. The entire staff was friendly, helpful and extremely efficient. I was in and out in less than an hour with no appointment! Great Service Department, they made my day."

"The Extended Warranty on the Power Tran on the Motor was not Satisfied.. When I purchased the Vehicle the motor started to act up within 10 days of the purchase.. I return the vehicle and you all replace the motor but it took about four months to install. After I received the vehicle it ran fine, but when it came time to change the oil, the oil alert light came on saying add oil . I add about two quarters and return for a oil chang, I told the oil technician but when he change it he gave back with know answer. So went on and didn't think about it.. about six months of so it time for another oil change.. before the required five thousand miles oil change 4500 are so the oil light and the bell was goin off .. I stop and check the oil know oil was on the oil stick, so I add about three quarters and took it back to the Dealership and told The Service Manager... He said we will do a oil assumption test.. The test included when I reach a Thousand miles to come back for a check and l did.. it was low a quart, he said we will have to do it three times and we did and each time it was low a quart... So he said it needed to be replace.. so I kept the Truck until they told me to bring it back for the other motor to be installed.. so I did and the next motor did the same thing..They told me take the Vehicle and it was know more they can do and my Warranty had expired.. I pay 22 Thousand dollars cash still stuck with a Lemon.. very very Upset"

"I did not have an appointment for an oil change and tire rotation. However, they were able to get me in and out within an hour time. Very professional from the time of my arrival, until I left."

"I followed the hours on the app that said you all open at 7:30x I arrived at 7:33, only to see that you all didn’t open until 8:00, so I waited until then. Around 7:55 others started to arrive, I waited for Laquanda to go in the order in which people arrived. When she got to me, I told her I had been there since 7:30, she informed me that you all only accept appointments, but because I had waited patiently, she would fit me in. I am very grateful for that! I did not want to drive my truck around on a donut, since I had a flat tire while traveling. The customer service was great and I greatly appreciate making me an exception to the rule! But you might want to consider checking on those hours on the Chevy app!"