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High-Tech Video TV Services
14147 Rick Drive, Shelby Township, Michigan 48315
About the High-Tech Video TV Services
High-Tech Video TV Services is a cutting-edge institution located at 14147 Rick Drive in Shelby Township, Michigan. We specialize in providing top-of-the-line video and TV services to our customers, utilizing the latest technology and equipment to ensure a high-quality viewing experience. Our team of experts is dedicated to delivering exceptional service and support to meet all of your entertainment needs. Whether you're looking to upgrade your home theater system or need assistance with troubleshooting, High-Tech Video TV Services is here to help. Visit us today to experience the future of television technology.
Photos of High-Tech Video TV Services
14147 Rick Dr, Shelby Township, MI 48315, United States
Opening hours of High-Tech Video TV Services
Monday:
08:00 - 17:00
Tuesday:
08:00 - 17:00
Wednesday:
08:00 - 17:00
Thursday:
08:00 - 17:00
Friday:
08:00 - 17:00
Saturday:
Closed
Sunday:
Closed
Reviews of High-Tech Video TV Services
"We were forced to use this company for our washer which needed a new door seal, because Samsung had no other repair companies within a 50 mile radius. As you can see from other reviews, they are terrible. First, the woman that answers the phone is always rude. Second, I was told the repair would take a week. It had been a month, and they refused to give me any further information or look into the parts that are being delivered. I am simply told, repeatedly, that they will call me when the parts arrive. I finally filed a BBB complaint to Samsung and they took care of it. They refunded me for half the price of the washing machine, and told me that the repair company had a COVID case... that they never bothered to tell me about! So now I also have to wonder if the guy that diagnosed our machine had COVID when he was at our house. The kicker was almost two months later and weeks after Samsung refunded me and I bought another washer, they called me to schedule the repair. They were clueless that I had already bought a new washer. Avoid these jokers unless you like waiting months for a routine repair."
"My LG TV needed to be repaired and LG subcontracted the repair to this company. I am disgusted with how I was treated. The woman who answers the phone and schedules the appointments is completely rude and unprofessional. The repairmen are not knowledgeable about the products at all. It took 3 weeks to have a simple part ordered for my TV and when the repairman came out, he forgot the needed parts and I was forced to reschedule a week later. I've had repairmen no call no show. I do not recommend this company at all for any of your electronic needs."
"I have never ever been spoken to like i have today. I contacted your Shelby Township location. I tried to find out about my repair. She was so RUDE and told me this is the way it is, if you don't like it go somewhere else. She said I the customer was lying that someone was suppose to call me before my repair. I told her I am the customer and she cannot talk to me that way. She said call the 1/800 number that is all I can say. I asked her to help me and told her I do not like her ton of voice. she said Oh Well! I asked for a manager and she said one is not available. After looking at all your reviews, I have reported this to the better business bureau. No one deserves to be treated this way. I have recorded my conversation due to i had to make two calls and the same girl answered. I have reported them to Home Depot to let them know who is representing your company. I am 50 years old and have NEVER been treated in my life with the disrespect i had from her."
"I just got a call from a very fast speaking customer service woman "we want to confirm your apt for monday from 8am to noon " I said "this is the first I am hearing about this apt time." She said sorry for bothering you and hung up. I call the place immediately back and no answer. The only reason why I knew it was them is because it was on my caller ID Do not get LG warranty service thru them they have horrible customer service."
"Samsung sent me to High-Tech for the repair of our new TV. I had no problems at all. Got in contact with them and they set up a time to come look at it. They ordered parts and came back out for the repair. They called to let me know they were about 1/2 hour out and repaired the TV. I'd work with these guys again without a problem."
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