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Henderson Towing & Auto Repair
14600 Eight Mile Road, Oak Park, Michigan, United States
About the Henderson Towing & Auto Repair
Henderson Towing & Auto Repair is a trusted automotive service provider located at 14600 Eight Mile Road in Oak Park, Michigan. With a team of experienced technicians and state-of-the-art equipment, we offer a wide range of services including towing, auto repair, maintenance, and more. Our commitment to customer satisfaction and quality workmanship sets us apart from the competition. Whether you need a quick repair or a tow to our shop, you can count on Henderson Towing & Auto Repair to get you back on the road safely and efficiently.
Photos of Henderson Towing & Auto Repair
14600 Eight Mile Rd, Oak Park, MI 48237, United States
Reviews of Henderson Towing & Auto Repair
"I called to have my vehicle picked up and taken to the dealership. The dispatch was polite and efficient. The driver called to clarify the details because I did not have the keys. Once he got the vehicle unlocked we found that the steering wheel was missing. He did his thing and got the car hooked up and to the dealership as requested. Reasonable time and price."
"The operator/customer service representative (a woman) over the phone was very kind & efficiently/quickly gathered my information to start the process for towing my vehicle. Once the representative grabbed my information, a tow truck driver was able to get to my location (off the freeway) within 10-15mins. Tyson was the driver who picked me up and he was very polite, fast & had great customer service skills! I was dropped off to my desired location safely & w/ no issues. Making a payment was very easy (sent a text w/ a link to make payment- can use Apple Pay) & not too expensive (10miles was $185-$188). Thank you Henderson for your services; I’ll be recommending your services!"
"Horrible customer service we have been waiting for a tow truck from them since 834 am was the first time told to us then it went 945 to 1130 Ms. Tara office manager says it was always scheduled for 1 pm when she arrived for her shift she called at 253 pm with a nasty attitude stating it will be another 1.5 hours before a tow and advised me to call AAA and request another company which I did because she hung up on me when asked to speak with someone with better customer service skills. So I reached out to Aaa after stating a tow was in route. of course Miss office manager says that was a mistake our car was still not in que in she confirmed she had just spoken to me. Thankful AAA records their call.So a day wasted on a service that this company was never able to full fill in the first place. So next up will be with AAA how do they find these companies to fulfill these request they have to do better. Being a member since 1987 no one should have to deal with this. Car appointment missed regular appointments missed and who’s to say when the mechanic will be able to get to it. Total inconvenience."
"From the phone call to the technician showing up to service you, Excellent service. I have used Henderson Towing several times and the service has been consistent. Thank you for making a bad situation (car break down) a great experience with your company."
"Kimani and his partner swooped into action quickly after I got stuck with a flat tire. They arrived within 15 minutes or less of my call to the office. Great knowledge, great attitude, great service! Highest possible recommendation!"
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