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Dyson Service Center
1969 West Maple Road, Troy, Michigan, United States
About the Dyson Service Center
The Dyson Service Center located at 1969 West Maple Road in Troy, Michigan is a trusted destination for all your Dyson vacuum and appliance needs. Our expert technicians are dedicated to providing top-notch service and repairs for Dyson products, ensuring they continue to perform at their best. Visit our store for genuine Dyson parts, accessories, and helpful advice on how to maintain your Dyson products. Experience the exceptional customer service and quality repairs that have made Dyson a household name worldwide.
Photos of Dyson Service Center
1969 W Maple Rd, Troy, MI 48084, United States
Opening hours of Dyson Service Center
Monday:
Day off
Tuesday:
13:30 - 17:00
Wednesday:
13:30 - 17:00
Thursday:
13:30 - 17:00
Friday:
13:30 - 17:00
Saturday:
13:30 - 17:00
Sunday:
Day off
Reviews of Dyson Service Center
"I recently had an incredibly disappointing experience with Dyson's customer service. After purchasing a product that didn't meet my expectations, I decided to return it for a refund. Little did I know that this simple process would turn into a nightmare. Despite returning the product and following up with multiple calls over the course of two months, I have yet to receive my refund. The lack of communication and accountability from Dyson's customer service team is utterly unacceptable. I expected much better from a company of their caliber. I strongly advise others to think twice before purchasing from Dyson, as their after-sales support leaves much to be desired."
"I haven't experienced such great service in a loooong time. Steve was helping me before I even completed the registration process (which was very easy despite what I read in another review). He took my vacuum in the back room and returned with it all fixed in just a few minutes. He took the time to explain how to avoid the problem in the future. Great customer service!"
"I'm not too computer savvy. First thing I had to do was take a picture of a QR Code. Put in all kind of information my email my address my telephone number when all that was done, the unfriendly guy behind the counter took my hair dryer that I had spent $450 for was only 2 and a 1/2 years old. 1 minute later said it was no good. The motor was no good I asked him how much it would be to replace the motor he said it would take 2 to 3 years to get it. HE WANTED to know if I wanted to buy another hair dryer for $379. Why would I want to buy a hair dryer for that much money? When if it goes wrong right after the warranty, they haven't got parts for. I will never buy a Dyson product again."
"I took my hair strengthener for repair and I got a great service from Brandon. He is respectful, helpful, knowledgeable and he cares about customers. I end needing a new machine, but Brandon helped me to best decide between products. Best customer service I got in years!!"
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