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Sears Appliance Repair
27600 Novi Road, Novi, Michigan, United States
About the Sears Appliance Repair
Sears Appliance Repair in Novi, Michigan, is your go-to destination for all your appliance repair needs. Our skilled technicians are experts in repairing a wide range of appliances, including refrigerators, washers, dryers, dishwashers, and more. With years of experience and top-notch customer service, you can trust Sears Appliance Repair to get your appliances back up and running in no time. Visit us at 27600 Novi Road for reliable and efficient appliance repair services.
27600 Novi Rd, Novi, MI 48377, United States
Opening hours of Sears Appliance Repair
Monday:
09:00 - 22:00
Tuesday:
09:00 - 22:00
Wednesday:
09:00 - 22:00
Thursday:
09:00 - 22:00
Friday:
09:00 - 22:00
Saturday:
09:00 - 21:00
Sunday:
09:00 - 22:00
Reviews of Sears Appliance Repair
"We bought a GE Profile Refrigerator from Lowes, and in 14 months it was broken and was not cooling. Lowes warranty group contracted Transform A&E Factory Service out for a 1st repair. That first repair actually ended up breaking our fridge further, so that it did not cool at all. When Lowes warranty had A&E back out for a third repair visit, the technician was rude and unhelpful. He barely looked at the refrigerator, simply stating that he should not have been called out in the first place. This was the same technician who originally "fixed" (i.e. broke further) the fridge in the first place. It is not our fault that Lowes factory service went with company, and yet the technician was rude and accusatory. I would not recommend Transform A&E to anyone, find another repair company"
"I called Sears for repairs on my dryer. They sent a technician the very next day. He texted before coming and arrived on time. He removed his shoes and got to work immediately. He tried to fix my dryer and showed me the damage that had occurred over years! “Seth from Sears was wealth of knowledge and explained everything in great detail. He was courteous knowledgeable and extremely professional in his service. 10/10 for Seth!"
"Our technician, Jason, was great! Very knowledgeable and a nice guy. He diagnosed the problem and ordered the part. He came back to fix the issue quickly and efficiently. We are very happy with the service! Highly recommend!"
"I'm a very direct person and this gentleman was very on point and direct to the issue at hand. I highly suggest the service technician to handle more repairs for Sears. He also told me possible other problems that could occur in the future that I should keep an eye on. Excellent service very impressed."
"This place has the ABSOLUTE WORST customer service on the planet. It is impossible to speak to anyone there. Everything is done by text and automated phone support. They cancelled my initial appointment without a call or chance to reschedule. I had to go online to create another appointment. The technician came out and diagnosed the issue with my oven. I had to pay for parts on the spot and they would be shipped to my home. The tech was able to make another appointment a few days later to install the parts. Without any warning, I received a text today stating my appointment was rescheduled for two weeks from now. I have tried all avenues to contact someone to discuss if there is an appointment sooner but there is no recourse whatsoever to speak to anyone in customer service. All phone numbers an avenues lead you to a vicious cycle of endless phone prompts and at no point are you given the option to speak to a human. If you value your time and customer service STAY AWAY FROM THIS PLACE!"
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