Peter Somerdyke Plumbing Inc

"The person who answered the phone was the owner I think. He was rude. I was appalled by his behavior as I explained the situation to him. Our basement had flooded. My 87 year old dad, whose house it was told me he had been doing business with this company for a long time and they were great. This person was not only rude but showed no empathy with me even though he still had my dad's address and phone number in his files. He said he would send someone out tomorrow. Well today is tomorrow, 4:30 pm and haven't heard one word from the company. Good thing I had the sense to call a different company."

"Company came over and replaced our sump pump when it stopped working during a storm. Called and left message explaining the situation and got a call back from Don who found someone who could come out immediately and replace our sump pump. Dan came over within 20 minutes of talking to Don, looked at the sump pump and had a new one dropped off. Dan was friendly, knowledgeable and efficient. All was completed within an hour of the original call and saved us a flood in our basement. Thank you so much for your responsiveness and professionalism!"

"Great quality work and pricing for 2 different projects. One of the projects was a a plumbing emergency when our sump pump died in basement during a 2 day rain storm. They were quick to respond, replaced the pump, put in a backup and alarm system if it were to die again. All the workers were friendly. Have added them to my contact book for any future plumbing needs."

"2 inspections and 6 MONTHS later - STILL NOT complete. Don had quoted me for a new hot water heater I paid extra for the forced air and had to have an electrical outlet ran to plug it into. The guys came out and just asked me for an extension cord (not up to code). They told me Don was having someone else run the electrical outlet. NOW Don says the quote doesn't cover the electrical outlet, even though we discussed it twice. The City Inspector even told me, Don told him he was going to "screw you" on that and make me pay for an electrician to come install it. The PVC pipe has no primer on it according to the inspector, the PVC pipe for the the emergency release does not go as far to the floor as required, and they took down the brackets that held up the gas pipe and did not replace it. A 3rd inspector came out due to the length of time on this open permit in their system. He said he will notate their account showing the repairs are still not done. EVERYONE BEWARE! I had paid $2000 cash and now still have to redo all of that myself. I am going to be out another $500. The fact that he actually told the inspector that he was going to "screw me" on the electrician part, I am letting everyone know about your company. I have also reached out to Jacobson and given them a different plumbing company to use as a referral. They were so upset and apologetic for what I am going through and said they will not advise anyone to use them either."

"Yes, Thomas, You are correct, I can clearly on honestly back up some truth to your review posted here, and how it's pretty much spot on in regard to how they, in fact, do work. My neighbor in the condo association can also attest to that, as her dishwasher started flooding after this business had come and gone and attempted to fix something fairly simple... Best of luck to "Somerdyke" and it's customers..."