Edible Arrangements

"**Highly Recommend** Imoved to KY a little over 3 years ago, after being in MI over 50 years. I always use this Edible Arrangement store to send my family and friends arrangements for a variety of reasons. The owner and staff are exceptional and the quality is always a cut above. Delivery is fast and accurate."

"This particular location of Edible Arrangements (West Bloomfield) is a role model for TRUE, EXEMPLARY CUSTOMER SERVICE. After delivering a fruit/floral arrangement and discovering a concern, I contacted the EA store. (Which is what ALL customers should do, have a discussion with management to attempt a resolution, rather than simply leaving poor reviews for any place of service. This is how companies change policies, or have an opportunity to make things right! ) I asked to speak with the person in charge and was connected with Ginger. Ginger did her due diligence by asking several questions to understand the situation and additionally confirm that the product has not been received several days prior to the pictures I was showing her. After careful assessment, she offered to resolve the situation. This was handled quickly, professionally , and with prompt follow through. The recipient contacted me today and was so incredibly pleased with the alternative! Ginger is to be commended for being a fantastic face in a place where so often customer service skills fall flat nowadays, and defensiveness reigns. THANK YOU, GINGER! And to Edible Arrangements… a happy customer here!"

"Truly disappointed! I bought a $99.98 arrange for my daughter and her family on valentines day 2/14/23. I made the purchase at the 23 mile and schoenherr road store, to be delivered to my daughter in white lake michigan. This transaction put me in contact with this west bloomfield michigan store. I spoke with a lady name Ginger who explained to me that because the were so busy on valentines day, that it wouldn't be delivered until the next day (2/15/23) which I was fine with. I explained to her my daughter gets off at 4pm and I need it there at 4:30 pm. Which she insured me it would be. Just found out that the driver called her and told her they close at 4pm and would be able to do so. He winds up delivering them to her job. I do appreciate that the driver delivered them to her job, instead of leaving them outside. What I don't appreciate is being lied to by Ginger or the driver. Edible arrangements at that West Bloomfield location on Haggerty rd. Closes at 5 pm. If they had a problem with that time, Ginger should have told me. I will no longer do business with edible arrangements because of this. Do what you say, and say what you mean. Especially when someone is a ongoing paying customer."

"I love anything dipped in chocolate but this is amazing! Great but like the other reviews a bit inconsistent. Sometimes the fruit is bad and other times it’s great. This batch happened to be perfect!"

"Great for holiday gifts! I've received a few fruit bouquets from family from this location, and they're always fresh and delicious! The vases they're arranged in are also beautiful, wonderful keepsakes that I like to reuse. I recently ordered one for Mother's Day and it was ready for early pickup. Once again they met our expectations. Highly recommend!"