Charles Schwab

"Don't know what they are doing. Unorganized. Transferred to Fidelity and am very happy there."

"I'd give ZERO stars if I could. Don't waste your time with these clowns and MOVE your money ASAP. We are moving all of our personal and business 401k accounts ASAP. I don't trust them with our info and the login credentials. This has to be the worst company out there!"

"The Worst. Literally Been trying to open my accounts for four months. The branch representative tells me he cant do anything and to call support. And then support NEVER calls back. I cant overstate how horrible Schwab has been to work with. Any business you try to give money to that refuses to call you back is a business you should avoid. I'll repeat THE WORST"

"Every time I need to contact my rep they are no longer working there and I have to find someone else who is never good at responding to emails and phone calls (Joe Millard). Now that I am retired and need to watch my portfolio closer, maybe I should find another company to handle my retirement that is more accessible."

"Very dissatisfied with the customer service of this location. It was very surprising how rude both secretaries were because the people we have interacted with at Charles Schwab for the years we have had accounts here have been great. It felt like we were inconveniencing them and when we asked to speak to a retirement advisor one of the secretaries said she “didn’t know their schedules, probably can’t talk to anyone today.” She told us to just go online or call the 1-800 number. We were considering moving all of our retirement to Schwab but now we are reconsidering."