Morrison Jewelers

"My boyfriend surprised me with an appointment at Morrison to look at engagement rings a few months ago. I'm extremely happy with the ring I chose and I'm excited to come back soon to get the matching band. Michael helped us with everything and I highly recommend him and the rest of Morrison Jewelers staff for all of your jewelry needs!!"

"Had my 50 year old wedding rings reworked. Although the actual work was outsourced, they took care of every detail. The result was spectacular. It did take some time but was worth the wait."

"This place is absolutely amazing! I designed an engagement ring here and with the help of Michael and his siblings was able to get exactly what I was looking for. They are extremely personable and genuinely cared about us. Michael was able to take my ideas and description of my now fiancé to design something more beautiful than I could’ve ever imagined. Absolutely brilliant! You will not find a better place to do business. Local, family owned, caring, extremely knowledgeable, patient, and anything else you’d want out of a jeweler!"

"I did some business at Morrison Jewelers...I'm mixed on them. First off, the quality is there. They will do custom work, and they do a good job. In terms of talent, these guys are among the best. You can see the custom ring on the screen as they design it. That is very nice. I could see the expertise they had. The cons - EXPENSIVE. I can say that without a doubt because I got quotes from other jewelers for the exact same work with the exact same diamond I had (I only needed a ring). Morrison was one of the most expensive of all that I went to. And, perhaps worse, they are very slow. I sat down and designed a beautiful custom ring and was happy with it walking out of the store - albeit grumbling about the cost. My plans for proposing changed and I ended up needing to verify the delivery time for the ring. I called at least five times (I was not in the Kalamazoo area at the time) and got no calls back and heard crickets otherwise. Same story with emails. It got to the point where the frustration was extreme and I finally threatened to pull out of the deal on my last call...and that magically made the jeweler appear on the line...which tells me they were not serious about talking to me in the first place. I was "slamming my hand on the table mad" at that point and pulled out altogether. The whole thing put me in a real bind to get the ring done on time. Look, if you want a nice ring, you're going to spend many thousands. You just are. And you're going to stress and fret about the whole process. The markups are extreme across the industry (on diamonds as well as rings), so you better learn all about diamonds and how to judge their quality (past the 4 C's) so you at least get a good diamond for your money. Further, if you are going to part ways with that kind of cash, the jeweler should at least be willing to talk to you, multiple times even. Morrison failed 100% in that regard. So, my final conclusion. Morrison is very good quality (probably the best I saw), but very expensive. And if you are in any type of hurry or confined to a schedule in any way, go elsewhere."

"Did a redesign of my wedding ring here. Brought it in before Christmas which is their busiest time. Many visits & long discussions about the design followed. I almost gave up and just thought about not continuing the project because there seemed to be one delay after another. But finally I have a beautiful ring and am very pleased with the quality. Family owned & great care for their customers & quality of product. Just not fast. Be patient."