KAY Jewelers
6501 Grape Road, Mishawaka, Indiana 46545
About the Business
KAY Jewelers is a well-known jewelry store located at 6501 Grape Road in Mishawaka, Indiana, United States. Specializing in fine jewelry and engagement rings, KAY Jewelers offers a wide selection of high-quality pieces for every occasion. In addition to their stunning jewelry collections, KAY Jewelers also provides financing options to help customers make their dream purchases a reality. With a reputation for exceptional customer service and expert craftsmanship, KAY Jewelers is a trusted destination for those seeking the perfect piece of jewelry.
Photos
Contacts
6501 Grape Rd Suite 298, Mishawaka, IN 46545, United States
Opening hours
Monday:
10:00 - 20:00
Tuesday:
10:00 - 20:00
Wednesday:
10:00 - 20:00
Thursday:
10:00 - 20:00
Friday:
10:00 - 21:00
Saturday:
10:00 - 21:00
Sunday:
12:00 - 18:00
Reviews
"I had a wonderful experience. The woman I spoke to was understanding and put my mind at ease. She was so kind and I'm blessed to have met her."
"Tonight I purchased a ring and pair of earrings for my wife, and a new wedding band for myself. Derek was my salesman or store representative and Justine also helped. It was more than a pleasant experience and got way more than i originally anticipated thanks to the both of them. I was a bit unsure about shopping at a mall jewelry store at first but very glad I made the decision to go into the store. I highly recommend this store to anyone."
"Such terrible customer service. My fiancé ended up buying my engagement ring here. They sold him a rose gold ring that I ended up having to bring in a month after our engagement because it had already bent. The jeweler then suggested we just trade it in and get a new ring. She didn’t explain that you would need to get one double the price until after my fiancé had already bought another ring. So now I have 2 engagement rings. And they won’t take any back. Angela has terrible customer service skills. She was giving me and my fiancé an attitude the whole time we were there. We were going to get his wedding ring at Kay but we will now be going elsewhere."
"Derek was very helpful with getting my order corrected. That was ordered wrong. He had great customer service. He was very patient and understanding and I will refer Kay’s jeweler to my family at any time."
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