Pavilion Garage Do​or Services 43700 West 12 Mile Road, Novi, MI 48377

"We had our garage door repaired this morning by Jeff and he did a fantastic job. He was on time and it took no time at all for him to figure out what was wrong and to fix it. I wouldn’t hesitate to recommend this company and certainly would partner with Jeff on another project in the future."

"Just an incredibly dishonest service. I called on a Thursday afternoon seeking same day or next day service. I was given a 9am-12pm service window for the next morning but told that it’d likely be between 9-10 since I’d be “the first job of the day”. I was also forced to pay $49 over the phone for the honor of scheduling their services. Before I was even off the phone with this person, I received another call from someone in their office demanding that I change to a 1pm-4pm slot. I explained that I literally was just given a morning window, and that’s what worked best for me, so I refused the change. The next morning the office called me at 9:20 and told me that the technician would be to my house between 9-11. At 11:30 nobody had shown up, so I called and the SAME person tried telling me that they had until 12. At this point I requested a more specific time window and the office had the technician call me…he said that between 1-2 was the best he could do because he’d been working on a project all morning and would be done in a couple hours. So, to summarize… I was told that I’d be the first job of the day, that was a lie. I was given a 9-11 window, despite them being aware that the technician was on another job…that was a lie. At 11:30 I was told that they had until noon, before being told 1-2pm…so, another lie. I ended up cancelling because I just couldn’t justify giving business to a company that had lied to me at every opportunity."

"The tech from Pavilion Garage Door Services came out for same-day service, and I was very pleased with how quickly and well he completed the job. He was extremely informed, skilled, and understanding. Anybody searching for excellent customer service and even better technical service should consider this firm, in my opinion. You receive a lot of value for your money and the prices are exactly appropriate."

"Pavilion Garage Door Services truly lived up to their name. Our technician was awesome. He was a character: friendly, funny, and professional. Installation of my new garage door opener went quick and he didn't leave until all my questions/concerns were addressed. Keep up the great work Pavilion Garage Door Services."

"Pavilion Garage Do​or Services technician arrived on the same day I called about a broken garage door spring. Very nice, professional guy. Explained what he anticipated would need to be done, the cost, how long it would take, and that he would check for any other potential problems. Highly recommend this company."