SERVPRO of Dearborn & Dearborn Heights
About the Business
SERVPRO of Dearborn & Dearborn Heights, located at 21828 Van Born Road in Dearborn Heights, Michigan, is a trusted leader in the restoration industry. Specializing in cleaning and restoring homes and businesses, our highly-trained team of certified professionals is available to respond to emergencies every day, at any time. Since 2007, we have been serving residential and commercial property owners in the metro Detroit area, helping them recover from fires, floods, and storm damage. Our top priority is minimizing disruption to your life or business. As a locally owned and operated institution, we take pride in providing exceptional service to our community. SERVPRO is the #1 choice in cleanup and restoration, based on studies conducted by C&R Research and Decision Analyst in October 2019. Trust SERVPRO of Dearborn & Dearborn Heights Southeast for all your restoration needs.
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Location & Phone number
21828 Van Born Rd, Dearborn Heights, MI 48125, United States
Reviews
"Had a family tragedy recently had to wake up to the nightmare every morning till I called the magic ladies of Servpro Dearborn. Moreen and Anette showed up only 2hrs after I called, worked their magic and now my tragedy is just a bad memory. My hat is off to the two ladies of Servpro Dearborn and Dearborn Heights."
"ServPro went above and beyond when my mother had a pipe break at her home this last Independence Day weekend. After reviewing the problem, my rep Maureen found a few teams who were willing to work on the holiday weekend (the people I had lined up to look at the job told me I had to wait a week because of the holiday). She told me "professionals in that line of work know that damage and abatement don't take holidays". And the crew she lined up was just wonderful. After the outside work was done, her inside crew came in and advised me regarding possible mold and water damage to various basement walls, furniture and appliances. They drained all water, cleaned up a bit and moved furnishings, sprayed for possible ick (my technical term for mold, bacteria, other ICK that might have grown), then installed several fans and a serious dehumidifier. Those sat for 3 days before the techs were happy with the readouts their equipment returned (I forgot to mention they use various tests to check walls, framing, furnishings..they even checked the water heater and the slides I had under a heavy furniture piece). After the drying equipment came out they tested again and did a second abatement spray "just because". That is not all Maureen did to help. She came to Mom's house daily while any work was being done, and personally spoke to a City representative to try to get help for my Senior Mom. When Dearborn Heights was unwilling to give assistance to a senior who has paid City taxes for 60 years, Maureen then gave me several other agencies to contact. I cannot imagine ANY person or company who would go through so much effort to help a senior in need. ServPro, you have a wonderful representative and advocate in Maureen, and I am thankful she helped us get through a truly difficult time. Thank you!"
"Servpro came to my house and set up their equipment in the kitchen and the basement. We had a broken faucet that leaked, soaking the hardwood floor. They did a great job, communicated very well and saved my floors!"
"Servpro of Dearborn saved my basement. They were so fast in responding to my call they were at my house before the plumber. They had my basement cleaned and dried in no time. Liz in the office was very knowledgeable and explained everything to me including how to work with my insurance company. Maureen and the crews were so nice. They really went out of their way to make sure we were satisfied."
"This is an amazing company. Recently, my mother had a small flood in her recently remodeled basement. She is 82 years old and could not handle the task herself. My brothers and I all live far away. So, I called Serve Pro in Dearborn and they were extremely responsive and came within the hour. They took her area rug back to their shop and cleaned it and brought it back in a very timely manner. We so appreciate everyone there especially Maureen, the owner. The rug looks great and my mother is very happy. It was a pleasure to do business with Maureen and company. We would definitely call upon them again should the need arise. It is heartening to know there are still businesses with integrity that take care of their customers. BRAVO!"
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