Schaafsma Heating & Cooling

"Excellent service! From the ease of scheduling online to the prompt arrival of the technician, I’m happy I found Schaafsma! Aaron was efficient, professional and friendly. He serviced our furnace and explained the repairs needed with clarity and no pressure. I will absolutely call for all our future needs. AA+++"

"I have not had work completed yet, and will update this review when I do. But so far, my husband and I are really pleased. Marvin and his apprentice Zach were very friendly, knowledgeable, and did a great job of explaining things to me without being condescending (an unfortunately common experience when talking to the trades, as a woman). I had them out to diagnose issues with a project that was completed previously by another company, as well as assess the condition of our boiler, and we are satisfied with their explanations and will be scheduling the work. I find their estimate very fair compared to other work we've had done on our system."

"We lost heat over the holiday. I was able to set an appointment even though they were not open. Communication was outstanding. Aaron, the service tech was great. Found the problem, got the part, back up and running quickly. Very happy with the service. We decided to replace the entire system because not only did we lose heat previously, the AC unit was from the 1980s. Heather evaluated what we needed. We scheduled the installation and communication was once again fantastic. Bill and the crew did such a professional clean install. Nice people to work with. The new system is very quiet and the smart thermostat is nice. Overall extremely happy with everything."

"Furnace replacement and a/c addition in December. Taylor was awesome. He spent a lot of time answering my questions and what was to be expected during the install. He was also always reachable. Logan and his team were great during install. This team made the experience so smooth for me during the whole process. Happy with end result. Thanks again!"

"We had a heat pump system put in this year in order to reduce our energy use and take advantage of the federal tax credits and other many rebates. Schaafsma was great through the entire process. Jeff was very informative and respectful--never patronizing. He was quickly responsive whenever we had questions or when we were arranging the install. Matt and Teague did a fantastic job on the install. They were professional, pleasant, knowledgeable, and efficient. They kept us informed during the whole process about what they were doing and how long it would take, and gave a helpful tutorial on the software and the equipment itself."