Black Duck Chimney 3384 Mitchell Drive, Hamilton, MI 49419

"Efficient, friendly, knowledgeable, and thorough service. I now know how to run my BIS more efficiently and safely. Big thank you to Palmer Sylvain. Highly recommended."

"Black Duck Chimney has been our go to! We purchased our wood stove through them, because my parents purchased from them and had a great experience with them. We get all our maintenance done by them as well. Palmer is professional and very friendly. Prices are good, and he is very informative. I can't recommend this company highly enough."

"Palmer was really nice and answered all of my questions. Got the job done, left no mess and was priced fairly. I will be calling them for the next chimney inspection/cleaning. 10/10 recommend!"

"Black duck chimney did an excellent job start to finish. They were very professional, friendly and paid attention to detail. They also left the place clean. We love our new fireplace!!!"

"I have no idea what happened, but after it taking usually 2 to 3 weeks to get a response every time we needed to confirm details, get a quote, or simply get an answer to a question, Palmer sent me an email saying, "Sorry for the late reply, I have been very busy. And I am afraid I am not going to be able to help with your project going forward." In every communication with Palmer and his company, we were courteous and respectful - even though he was mostly non-responsive throughout, as it usually took 2 weekly emails, calls and texts to get a response. When he did finally reach out, he was always friendly and helpful, so it's very mysterious as to why he suddenly doesn't want our business. So, we wasted about 2 months assuming we were moving forward, and are starting from scratch looking for someone more professional to work with."