Archer Pest Control 22555 60th Avenue, Mattawan, MI 49071

"After having my house treated almost 2 years ago by Archer, I discovered what I thought was termite damage. John was very quick to come address my concerns. The issues did not involve pests but he took his time and explained what the problem was and what to do to fix it. Instead of making me call additional professionals ."

"We recently used Archer to help with an infestation that we had been trying to deal with on our own for months. Finally called them in and they were so knowledgeable. They put our mind at ease that we had been doing the right things but sometimes its just not enough and gave us tips on how to further prevent and fight a future infestation. Reasonably priced, locally owned, and just the nicest people!"

"John and Don came when they promised. They explained the work they were going to do and the cost. They were friendly and professional. I highly recommend them!"

"What customer service. They scheduled with me for a friday at 2pm and showed up on a tuesday at noon. I told them when we scheduled that I got off of work at 2, yet they proceeded to call me 4 times while I was at work to let me know they were in front of my house and needed to move the appt earlier (on a day that wasn't our scheduled appt). I called when I got out of work and was told there must have been a mix up with the date/time. Then the real time of the appt comes around and no one showed up. I called and the receptionist there tells me I was a no show for my appt and they were "too busy to make mistakes" she said she could not locate my paperwork and she would look into it then hung up on me."

"For three years in a row I used Archer for ants in our house. This year I used them for the third and last time. Nine days later there were ants. Due to a trip out of town I delayed calling Archer until 20 days after their work at our house. My call was not returned for a couple of days, then I was told that the person I was talking to could not make a decision whether they would stand behind their work, she would check with her manager and get back to me. Another week went by, I received no call and therefore I called to find out the manager's decision, which was that we were due for another spray anyway! They would charge for coming. I rate their service as poor because they were very slow to respond to my calls and ultimately did not stand behind their work."