Clothes Basket

"The owners are very friendly and welcoming. The place is always clean. They are great with me having Murphy, my hound in there as their Mascot.... Lol. Lazy hounds are the best. Thanks for being an upstanding business in the South Haven area."

"It was spotless, the workers were 100% helpful and I was pleasantly surprised. Good job ladies."

"It's a clean and reasonably priced Laundry and there's a staff member there at all times. They offer, laundry services, dry cleaning I believe and I think they offer alterations also. Wasn't packed tonite on Monday evening, like on the weekends."

"Very disappointed in my recent dry cleaning experience. On July 24th, I picked up a vintage coat that had been dry cleaned, and I noticed that the center of one of the buttons was missing. Getting no place with the counter help upon pick-up, I was advised to call back when "someone else" was on duty. I made three more calls within the next two days, and each time I was informed, "that person" had just left or they didn't know when they'd return. I asked very politely if they could look around on the floor for the missing button center (it must be there somewhere, right?) and after a lot of hedging, I was informed that they no longer perform in-house dry cleaning, and that my coat was sent out someplace else. I then inquired if they could contact that establishment to see if the piece had been found there. I received a lot of stammering and push back (I got the impression that this would be WAAAY too much trouble). So, I asked if I could have the phone number and I would call to ask. "Nope. I'll take your phone number and have them call YOU back". I knew I would never receive a callback from anyone when I hung up -- and as of this date I have not. The person who took my final call was surly and condescending, speaking to me like I had no claim to ask for the missing piece, for that vintage button that cannot be replaced. It was even suggested by a voice in the background that they COULD sew new buttons on my coat for me, AS IF this would rectify the situation somehow (and likely there would have been yet another charge). They had absolutely no regard for my reasonable request, therefore I will NEVER return to The Clothes Basket for any reason. I might add to another person's critique, that it seemed overpriced for the item I had cleaned. Apparently, one has to also pay the "middle man" for outsourcing garments. It could have been an easy solution, but for the negligence and careless attitude of this place. How sad."

"I brought a dress here to be dry cleaned that I wore at my sister's wedding . It was severely stained to say the least. I wasn't sure what to expect when I picked the dress up but was very happy to see they got all the stains out!!! And it was ready for pick up a day earlier than what they estimated. I will definitely be using this business for all my dry cleaning needs in the future."