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ServiceMaster Fire & Water Restoration by 24/7 Disaster Services
12707 Industrial Park Drive, Granger, Indiana 46530
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About the ServiceMaster Fire & Water Restoration by 24/7 Disaster Services
ServiceMaster Fire & Water Restoration by 24/7 Disaster Services is a trusted general contractor and laundry service located at 12707 Industrial Park Drive in Granger, Indiana, United States. Specializing in fire and water damage restoration, our team is available around the clock to provide prompt and professional services to help restore your property to its pre-loss condition. With years of experience and a commitment to excellence, you can trust ServiceMaster Fire & Water Restoration to handle all of your restoration needs with care and efficiency.
Reviews of ServiceMaster Fire & Water Restoration by 24/7 Disaster Services
"After a pipe burst in our slab foundation and spread water under the flooring to three rooms and a hallway, I knew it was way too big of a job for us to DIY before mold/mildew set in. ServiceMaster was at our house within an hour or so that evening to start exposing the damaged areas and to start drying. The following day, they provided moving boxes and helped us pack our contents away. Then they tore out the damaged flooring (there were several layers of flooring that had to come out), and got the cabinets and appliances out from the wall and moved them out of the way for us. They moved cabinets quite a way to one of our outbuildings to store during the insurance claim and repair process. The billing process between ServiceMaster and our insurance company was seamless on our end. If we ever have a need for their services again, I won't hesitate to call."
"As a 24-year Air Force veteran, I totally commend Rya and Kathy (the two ladies who showed up within a few hours of me reporting my pipe break to the insurance company), for their outstanding work! They were both professional, courteous, proficient, and hardworking! I would definitely recommend them to perform any water mitigation needs in the future!"
"Service Master out of Granger has been the biggest blessing to me with the flood that I encountered August 2021. From the onset to the bring back of content, this service has been phenomenal on many levels. After experiencing such a devastating loss,, Angelica, Matt, and their team made the process so easy and comforting. Being involved with their services for over two years with phone calls and going to their storage area multiple times, their friendly assistance has made them feel like life-long friends. I can help honestly say that because of these people that I was able to endure dealing with insurance and keep my emotional sanity when I was falling apart."
"The team at Service Master were all thoughtful and kind and enjoyable to have in my home, Angelica was always great with getting back to me and staying in touch and keeping me informed. I thought that it took way too long to get the job done, but I was pleased with the finish project. Jerry, Rya, Kathy and John were all great in the field."
"Zero stars! We had a leak from our toilet. Service Master in Granger came and did the tear out of all the wet materials of the home... floors, vanity, walls, and left our furniture in the home with their mega fans and "air purifiers"... swirling around all the sewage air on all our personal belongings. Then our insurance company sent a POD for our personal belongings (furniture, rugs, mattress, storage bed.) Matt Parker of Service Master sent a moving company "My Movers" to move our stuff into the POD. Like thieves in the night "My Movers South Bend" came into our home without notice or warning, moved our stuff from the home, WE NEVER EVEN SAW THE MOVERS." "My Movers South Bend" damage our Suede Chair, didn't wrap our mattress just shoved it into our POD on the filthy floor, destroyed my Storage bed so it will never be right, and shoved our white slipcover loveseat on its fabric into the POD on the filthy floor... THEY DID NOT WRAP ANYTHING!!!!!!! They left and we didn't get to witness this move at all. Because again they didn't let us know that they were coming! Matt Parker at Service Master offered to "on site spot clean" the mattress with a bunch of chemicals, clean the now filthy loveseat, and hasn't even acknowledged my storage bed. Then decided that the suede chair was already damaged. (my walls showed damage from the jamming of my chair through the hall and doorway. Service Master in Granger, and My Movers flipped us the bird after they basically vandalized our things. I say vandalized cuz we weren't even home for the movers. Matt Parker picked the "My Movers South Bend"... I did not! IN RESPONSE TO MATT BELOW, because of the damage we originally went to AUTO OWNERS INSURANCE TO DEAL WITH SERVICE MASTERS DAMAGE TO OUR FURNITURE MOVED TO THE POD! NOT CLAIMING WATER DAMAGE! Auto Owners told us to deal with Matt Parker directly. The bed was not damaged before it was moved from the house, the chair was jammed through the door damaging my walls and the chair legs, the mattress was filthy after being shoved into the POD, and the White Slipcover was filthy after also being shoved into the POD! Matt, never talked about replacing the slipcover! Matt you have dragged this out since September and never fully took responsibility... today 11/20/23 you still have been blowing me off after a plethora of email exchanges... I did NOT hire My Movers... Matt Parker hired them!"
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