KAY Jewelers

"The staff, particularly the manager Cindy, are the most professional and experienced staff I have ever worked with. They patiently helped me through a difficult transaction that another KAY store shrugged off and refused to help further. Cindy and her staff expertly handled the situation and turned this nightmare into an amazing trade-in opportunity for my wife and I. As convenient as it is, online retail is killing this in-person experience. This store and it's staff have more than convinced me that nothing can replace the personal touch that a well-trained team provides."

"Took my grandmother’s wedding ring to Kay’s to have it sized for me. After talking with Cindy and not being able to make up my mind if I wanted to keep the ring the way it was or turn it into something different, she suggested changing the ring, and put my daughter’s birthstone in place of the diamond. I’m so happy she did! I absolutely love my ring!!! Will definitely be back!! Thanks again Cindy!"

"Tray was super helpful on assisting my fiancé and I today. He spent a lot of time assisting us, and never made us feel rushed. We will definitely be back. Tray is a phenomenal asset to your store."

"Very clean store with beautiful options. Tray went above and beyond the service we were expecting. He is personable, funny, and has a great eye for picking out pieces that look stunning together. He spent a lot of time making sure my fiancé and I could see my engagement ring paired with several band options. We will definitely be returning for our future jewelry needs."

"We went in to trade in and upgrade my wedding set. I was very indecisive with what I wanted and the gentleman that helped me was informative, inpatient, and creative! He helped me mix and match until I found the perfect combination. I never felt rushed or that I was "wasting his time" with anything. The trade in process was easier than I expected and I walked away with a beautiful Leo diamond."