The Goldsmith,

177 South Main Street, Fond du Lac, WI 54935

"Being local I've been in here numerous times over the years and I simply don't go back given my experiences, and I REALLY do not like leaving negative reviews for local businesses but fair is fair given how they treat people. Two stars is rather generous to be honest. Most of that for being a very nice shop appearance wise. I have both purchased jewelry and had custom jewelry made here in addition to taking in precious metals to sell, and a few of those experiences have left a very bad taste in my mouth. Last time I was in a few years ago I had a $500+ pendant made with a heated, small, generic sapphire, I very clearly stated what setting technique I wanted to be used for the stone numerous times, but when I arrived he had made something completely different that required minimal effort and completely different than what was requested. Now, I knew exactly how much this pendant was going to make them given the low priced stone and couple grams of 14k but still went forward with the order as it's a local shop. Mistake. When it came time to pick up the piece I discovered everything previously discussed was disregarded. A preordered 14k pendant had been ordered where they took a ball pein hammer to it to give it "texture", then soldered a circular bezel on top of it. Nothing at all resembling a flush setting we had talked about. In fact, almost nothing we talked about made it to the piece. It was just kind of "winged" and you could tell. Rather than try to go through that nightmare again I just walked out with it and haven't been back since. I don't want to do another 30 minute session of questions being relayed to Ron over the wall only to have what I ordered be completely incorrect. In addition to this, the prices they have offered me for precious metals are outright predatory. I've been offered 50% on 24k gold bullion (coins) from here. When a pawn shop offers you more money on gold, it speaks volumes of the kind of people you're dealing with. I suggest steering clear."

"Sold some coins there they were really nice and gave me reasonable prices for them will go back when I need too sell more coins."

"Had my wedding ring resized. Brought it in in the morning was done in the afternoon. Great job...very nice and helpful."

"My husband and I had our rings custom made by The Goldsmith, 17 years ago. This year we thought it would be nice to have my wedding band updated. We are beyond happy with it, and will be returning to have a custom anniversary band made, next! Highly recommend!"

"Came in here to get a battery watch and band replaced. Only took a few minutes even with people in line in front of us. Friendly staff, clean, classy place. Great place for unique gifts."