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Mr. Rooter Plumbing
3485 Inwood Circle, Kalkaska, Michigan, United States
About the Mr. Rooter Plumbing
Mr. Rooter Plumbing is a trusted plumbing institution located at 3485 Inwood Circle in Kalkaska, Michigan. With a team of skilled and experienced plumbers, they offer a wide range of services including drain cleaning, pipe repair, water heater installation, and more. Their commitment to providing top-quality workmanship and excellent customer service sets them apart from other plumbing companies. Whether you have a leaky faucet or a major plumbing emergency, you can rely on Mr. Rooter Plumbing to get the job done efficiently and effectively. Contact them today for all your plumbing needs.
Photos of Mr. Rooter Plumbing
3485 Inwood Cir, Kalkaska, MI 49646, United States
Reviews of Mr. Rooter Plumbing
"We will be contacting the Better Business Bureau. STAY AWAY FROM THIS COMPANY! We contracted for them to have them replace a toilet. They replaced it with a broken/cracked toilet and in flooded our lower level. Nate the plumber told us that Heather the office manager would be in touch. No response. Then, we found a leak right where the the leak was from the toilet. Again we contacted Mr. Rooter. Caleb stopped by for a few minutes, looked at it and informed us that he could not tell where the leak was coming from. He informed us we needed to have Flood Fighters come out and they would identify where the leak was coming from and then we should call him back to come out and fix the leak. Charged us a $99.00 service call for his 10 minutes of no help. We had Flood Fighters come out and they did not understand. The plumber is supposed to find the leak. Flood Fighters cleans up the mess. They gave us referrals to real plumbing companies. STAY AWAY FROM THIS COMPANY!!"
"Yes… they use a BLACKLIST for customers that apparently have issues with their service!! Used them prior to this week. Remodeled my home in 2021. About 6 months in, the sink started to gurgle and push water back out. Contractor came out and could not find issues with sink installation. But issue continued. I call this company and a serviceman came out. He adjusted some things under the sink and noted he had never seen an install like mine before. Did some snaking and seemed to stop the gurgle. As soon as he left, it started again. I called them back and the same man came out. He started to snake from an access point outside, and went very deep this time. Turns out that a plastic bag used in construction was caught very far down the drain. Never had problem again Thanked the guy. But it now appears I’ve made it to the BLACKLIST and ‘do not service’! Why??? Because I called them back to do a job I hired them to do?? I caused too much time? I didn’t provide tea and cookies? There are better choices in Traverse City. Choose one of them!"
"If I could leave zero stars thats what I would have done. My 83 yr old mother had a leak, my husband called mr rooter and asked them to communicate with him by phone and to call him when they got there since he had to go back to work ( trucker). If you want to be ripped off then call Mr Rooter of Treaverse city. They came in and charged my mother almost 1400.00 before they even looked in side the cabinet to see what was going on. Said she had to pay by credit card before anything would be done then said they would send receipt in the mail. All they did was replace a 4 ft piece of hose from under the kitchen sink to the water line straight down to the basement and a connector on each end, 275.03 for eack piece so over 800.00 just for that, another 99.00 for dispatch fee. 337.50 to tear a couple boards off the oak ceiling that already had two access holes and they chipped a big piece out of one of the boards, there was no reason for tearing anything down. Another 137.50 per additional man per hour when there was only one person there. This is called taking advantage of the elderly! My husband left 4 messages with them and they would not return his calls. I contacted the BBB and they said they do not take advantahe of the elderly and they will not give any sort of refund because she signed their contract, mind you they were suppose to be communicating with my husband. Since I got no where with the BBB I sent a letter along with the receipt that did not show up till over 3 months later to the Michigan Attorney General and also to their franchise. 1374.09 total for 4 feet of hose and and 3 connectors. OUTRAGEOUS!!!! Total thieves here people. Look elsewhere if you need something fixed!"
"A one star is being generous! I have used them a couple times before and have been satisfied. Last fall I had them winterize our home, thought they did a good job and even gave them a 5 star review! Spring came and when we got home we were greeted with a broken pipe in the crawl space, a technician came out and wanted to charge me $300 to put a shark bite fitting on the pipe. Given that it was their fault to begin with , I was not happy with the estimate so we settled on $150 to install 1 shark bite fitting on the pipe . Today I called to give them another try, found out because I was unhappy with their work and comprised on 150 instead of $300, I was put on their blacklist !!! So, be very careful with this company , they do not stand behind their work and god forbid you have an issue!! You will be blacklisted, for just wanting the job done right!"
"My Tech was Holland Bailey and she was Great.. She knew what she was doing and gave me great service. They were both awesome. I like that they called me when they were held up at the job before mine and were very quick at getting here and accomplishing a fix for my problem. They also gave me information about my piping that I did not know before they came. 10 Plus for these guys.. Top Performance.. You will get all my work from now on.."
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