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Progressive Insurance - Claims Office
6475 Technology Avenue, Kalamazoo, Michigan, United States
About the Progressive Insurance - Claims Office
Progressive Insurance - Claims Office is a reputable insurance agency located at 6475 Technology Avenue in Kalamazoo, Michigan, United States. With a focus on providing top-notch customer service, their team of professionals is dedicated to helping clients navigate the claims process efficiently and effectively. Whether you've been in a car accident, experienced property damage, or need assistance with another type of insurance claim, Progressive Insurance - Claims Office is there to support you every step of the way. Trust in their expertise and commitment to helping you get back on track after an unexpected event.
Photos of Progressive Insurance - Claims Office
6475 Technology Ave Ste H, Kalamazoo, MI 49009, United States
Opening hours of Progressive Insurance - Claims Office
Monday:
08:00 - 17:00
Tuesday:
08:00 - 17:00
Wednesday:
08:00 - 17:00
Thursday:
08:00 - 17:00
Friday:
08:00 - 17:00
Saturday:
Day off
Sunday:
Day off
Reviews of Progressive Insurance - Claims Office
"Has the worst customer service workers I have seen. Tried to call to make changes to my plan and they were so rude I just canceled the policy. Two weeks later I find out they never canceled and I had to talk to 3 people over 3 weeks to get it canceled."
"The building is in a very easy to find location off a main road. I went in to sign over my title after a total loss & the process couldn’t have been more simple. The front desk is where the entire encounter takes place (I was expecting to be taken back to a cubical for some reason), so don’t get comfortable. If you bring the correct documents the appointment is less than 10 minutes!"
"You just lost two customers. You all wouldn't allow me to change my rates when you placed my policy at the highest amounts and told me you could lower them by half. Charging people almost $500/month. Ridiculous! Found the a new insurance company that charges less than half with just as good of a policy. Shame on you all for basically robbing people! I really liked Flo too..I thought we were cool."
"My car was totaled on Sunday. I had a rental car by Monday. Albert Chatman handled everything for me and made sure he answered all of my questions in-depth (and I had a lot of questions). He was patient with me and made sure he kept me informed throughout the entire process. It is currently Wednesday and I will be able to start searching for a new car next week. Thank you to the progressive team. You have done a great job at handling my claim and I am thankful I switched."
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