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Bank of America (with Drive-thru ATM)
13750 23 Mile Road, Shelby Township, Michigan, United States
About the Bank of America (with Drive-thru ATM)
Bank of America (with Drive-thru ATM) located at 13750 23 Mile Road in Shelby Township, Michigan, United States, is a trusted financial institution offering a wide range of banking services. With the convenience of a drive-thru ATM, customers can easily access their accounts and conduct transactions without leaving their vehicle. Whether you need to deposit checks, withdraw cash, or speak with a teller, Bank of America is committed to providing excellent customer service and meeting all of your financial needs. Visit us today to experience the convenience and security of banking with Bank of America.
Photos of Bank of America (with Drive-thru ATM)
13750 23 Mile Rd, Shelby Township, MI 48315, United States
Opening hours of Bank of America (with Drive-thru ATM)
Monday:
09:00 - 17:00
Tuesday:
09:00 - 17:00
Wednesday:
09:00 - 17:00
Thursday:
09:00 - 17:00
Friday:
09:00 - 17:00
Saturday:
09:00 - 14:00
Sunday:
Day off
Reviews of Bank of America (with Drive-thru ATM)
"I went to get a deposit, the manager kept looking at me without taking his eyes off me as if I were a criminal, I am Latina and it was the worst experience of my life in this country, the manager needs training on not belittling and judging people, I WILL NEVER RETURN TO THAT BANK JUST BECAUSE of the unprofessional and racist manager."
"Obv I think that everyone has their own patience level as seen from the other reviews at this bank. I came in to fix something that flag when opening up a business account. Thankfully there was a business rep that was able to help me when I booked the appt. I never been to this branch but the layout of the branch is interesting."
"It’s crazy how customer service doesn’t exist here. Every time I call no one ever picks up the phone, if I walk into do something everything requires an appointment, I am taking my business elsewhere this place is horrific. Three different occasions three bad experiences it’s like soon as you walk in they want to kick you out. 23 mile Road Bank of America you should be ashamed of yourself please treating customers and older customers like trash"
"Walked in this morning to get a replacement Debit Card since the ATM outside this branch did not function and would not return my card. After waiting 15 minutes a lady came out to talk to me. I explained to her the sense of urgency only for her to interpret me to tell me that she can not take care of me because she has an appointment booked in 15 minutes. I pleaded with her that I am literally paralyzed without my Debit Card as I am a business owner, and that issuing me a temporary card would only take 5 minutes. She told me she would not take care of me because she must "prepare" for her appointment. Her rudeness, attitude, and lack of understanding was mind boggling. This lady acts like she is doing customers a favor when her job is basically, to take care of the customers. Drove down the street to the other branch, was greeted politely right away, the manager listened, took me in, issued me a card in 5 minutes. Far different than the terrible management here and terrible customer service."
"As a small business owner with 4 companies we tend to demand a level of service that is hard to find at a large bank. Jennifer Boss was the solution to our problem. Customer Service is A+. She's gone above and beyond for us. Highly recommend working with her."
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