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Bank of America (Lobby Service Only)
8516 West Grand River Avenue, Brighton, Michigan, United States
About the Bank of America (Lobby Service Only)
Bank of America (Lobby Service Only) in Brighton, Michigan offers a convenient and secure banking experience for customers. Located at 8516 West Grand River Avenue, this institution provides essential financial services such as deposits, withdrawals, and account inquiries through its lobby service. With a commitment to customer satisfaction and financial security, Bank of America ensures a seamless banking experience for all clients. Whether you need to manage your finances or seek professional advice, this bank is dedicated to helping you achieve your financial goals.
Photos of Bank of America (Lobby Service Only)
8516 W Grand River Ave, Brighton, MI 48116, United States
Opening hours of Bank of America (Lobby Service Only)
Monday:
09:00 - 17:00
Tuesday:
09:00 - 17:00
Wednesday:
09:00 - 17:00
Thursday:
09:00 - 17:00
Friday:
09:00 - 17:00
Saturday:
09:00 - 14:00
Sunday:
Closed
Reviews of Bank of America (Lobby Service Only)
"Been trying to call the bank for 20 minutes finally someone answers and it's an actual customer answering the bank's phone because someone "working" there told a customer to use that phone... A year ago I posted a review and it sucked and a year later it still sucks... The service is horrible as of today I will be having my mom change banks. This is ridiculous that a person cannot call and get an actual worker. Even more disturbing that CUSTOMERS are answering the BANKS PHONE! I will be contacting corporate..."
"Outside of one teller that has worked at this branch forever and is amazing, the rest of the branch with the manager at the top of the list is so disappointing. The customer service is non-existent. There are never enough people to help customers that need things that are outside of the teller’s responsibilities. The manager sat at her desk, bothering to get up, and yelled across the lobby about the man who could help being booked until Wednesday. This was Monday. Instead of adding a person to the account, we will be closing it since it’s so inconvenient to get help."
"The snarky Bank manager told me I could not deposit cash into an account, my lawyers account. That I had to go get a money order from down the street to do it. How can this be right? Am I in the twilight zone. Bank manager had the personality of a stuffed chair."
"How many awful reviews can someone receive before doing something about the issues??? ZERO STARS! The company I work for unfortunately is currently banking here but will be switching for all of the same reasons listed in the 50 other awful reviews. Horrible management, only 1 teller every single time I've been in with at least 3-5 other staff members just walking around (yes I've counted). As a manager myself, I couldnt imagine seeing a line 10+ people deep and not do anything about it but stand around. Overhearing some of the responses they give other customers about their concerns while waiting an eternity in line makes me cringe! I've heard "oh we cant help you, you'll have to call blah blah blah..." more times than I can count. There is not a drive-thru ATM as stated on Google so be prepared to wait! They put holds on checks constantly for no good reason, a lot of the time for 10+ days and are unwilling to help with any issues. READ THE REVIEWS- DO NOT BANK HERE!!!!"
"Pathetic Customer Service.. the Branch Manager has no people skills, Extremely Rude and Egoistic. Surprising how come BOA has kept her employed... She is not cut out for that job. This weekend i changed my bank to Chase after being a select customer for 20 years with BOA. Very happy with Chase Brighton as i see a day and night difference in customer service."
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