Accredo Health Services 39625 Lewis Drive, Novi, MI 48377

"I am so lost for words I mean this is by far the worst company you can work for; I cannot believe the way they treat their agents the excuses they make to let you go or write you up and the hours they keep from your pay and all of a sudden remove holiday pay from employees who recently started employment, I'm beyond hurt and upset for how I was treated and I gave my all to work for them and treated every patient with care and compassion but that just wasn't enough, they overloaded themselves and didn't expect to have as many employees as they did and looked for any way or reason to let some go me who is a mother with toddler children to feed and keep a roof over there heads, but no who cares they sure didn't….. Super disappointed and will not ever recommend because your not allowed to be new and make mistakes they hold it against you from the start"

"Would give a zero if I could. Horrible. It's been over a month and still don't have my prescription. They have been giving me the run around for a month now. Would absolutely not recommend them to anyone"

"If I could give this pharmacy a 0 I would. Got switched to this incompetent pharmacy when my job switched insurances. I have to call them all the time because of some issue being related to my medication being stopped/ canceled. Most recently medication was stopped and when talking to customer care they admit the prescription is valid and has many refills left but are still insisting that the doctor call them for confirmation?? They don’t care about customers needs and I’m convinced they try to provide the most frustrating customer service to ensure you don’t call back. I absolutely despise this pharmacy and reading other reviews it sounds like the service they provide is lackluster across the board…. Avoid at all costs!"

"Absolute worst company we have ever dealt with! It's like having a second full time job just trying to obtain our child's medication and have the insurance billed correctly. We have no option but to use this garbage pharmacy because of our insurance. Do yourself a favor if you have the option and go somewhere else. We have missed weeks at a time of our daughter's medication because of their incompetence and inability to understand simple concepts of how the insurance policy works, even when it is spelled out to them. They chose to eat up the entire copay assistance card by charging thousand of dollars per month for our daughter's medication, instead of the $250 we would technically owe. Once they ripped through the card they refused to follow the insurance plan's program for filling specialty medications. They billed our insurance and were paid by our insurance, but refused to send the medication. These clowns play with the health of children trying to nickle and dime every chance they get. Even when the medication cost was covered by the copay card they still weren't capable of having her medication here when it was needed. In addition to that, we received multiple vials of this medication half full! A medication that costs thousands of dollars a month. This company needs to get it together......absolutely disgusting!"

"I never knew it was possible for a company to be so incompetent. Accredo has been one of my worst nightmares over the last year and a half. Every single person you speak with has a different answer, cannot answer, or give completely false information. From something as simple as adding the correct phone number to my account, from withdrawing unauthorized amounts from my bank, the nightmare never ends. I pray for the day I am able to get my medication through a different specialty pharmacy. If I could leave negative stars, I would. If you are given a choice, DO NOT USE THIS PHARMACY."