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Arcadia Pharmacy
615 East Crosstown Parkway, Kalamazoo, Michigan, United States
About the Arcadia Pharmacy
Arcadia Pharmacy is a trusted health institution located in Kalamazoo, Michigan. Situated at 615 East Crosstown Parkway, this pharmacy offers a wide range of prescription medications, over-the-counter drugs, and health products to meet the needs of the community. With a team of knowledgeable pharmacists and friendly staff, Arcadia Pharmacy provides excellent customer service and personalized care to ensure that each individual receives the proper medications and advice for their health needs. Whether you are looking to fill a prescription or purchase vitamins and supplements, Arcadia Pharmacy is your one-stop shop for all your health and wellness needs.
615 E Crosstown Pkwy #100, Kalamazoo, MI 49007, United States
Opening hours of Arcadia Pharmacy
Monday:
08:00 - 17:00
Tuesday:
08:00 - 17:00
Wednesday:
08:00 - 17:00
Thursday:
08:00 - 17:00
Friday:
08:00 - 17:00
Saturday:
Day off
Sunday:
Day off
Reviews of Arcadia Pharmacy
"If I could give zero stars, I would. No communication with customers/patients whatsoever. Basically useless."
"Hands down the worst pharmacy I've ever dealt with. The staff is lazy and always has attitude. If your meds don't have a refill left and you don't realize it, they won't let you know and refuse to call the Dr themselves. You'll just go to pick up your meds, or wait for them to be delivered, and just never get them. They won't give you a time estimate for delivery and expect you to sit at your window literally all day waiting for them, sometimes not even arriving that day (and ofc not contacting you to let you know). If you want the least dependable pharmacy around and enjoy going without your medications unnecessarily, this is your pharmacy."
"Horrible service. Refuse to transfer to supervisor or talk to anyone. Even after getting insurance clearance they refuse to send medicine."
"Everyone at this pharmacy is skilled and efficient. Even when they are a little grumpy cause they are busy (which they have every right to be. Customer service workers aren't trained monkeys here for our entainment) they still do a great job at getting medications out quick. I like them."
"I imagine the five star reviews are employees or paid off. I was a customer of Arcadia pharmacy for a few years, however in the last couple years they have had less than stellar service. I'd call for a refill, say I'm coming in to pick it up, show up, turns out they mis-marked it for delivery and the staff at the counter gets an attitude with me about "wasting their time" They would often get my prescriptions wrong, either entirely different medications than I am prescribed or I'd find a various pills in the same pill bottle, none of which I'm supposed to take. Delivery was just as bad. The pharmacy would assign delivery times, and most times the driver would deliver outside of those delivery times, usually much earlier than the suggested time. I once had a driver get verbally aggressive and combative with me because I wasn't home (I was at work) when he showed up (outside of the assigned time) Sometimes I'd come home to find my medication packages on the ground, dirty and trampled on or no medication at all. Sometimes I would be told my medication would be delivered, and it never was, call the pharmacy and they tell me its not their problem or the roads are snow covered. They once told me that, the reason for the delay was because the roads were covered in snow. It was the middle of August..."
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