Fifth Third Bank & ATM
54985 Van Dyke Avenue, Shelby Township, Michigan 48316
About the Business
Fifth Third Bank & ATM is a trusted financial institution located at 54985 Van Dyke Avenue in Shelby Township, Michigan, United States. Offering a wide range of banking services and convenient ATM access, Fifth Third Bank is committed to providing top-notch financial solutions to meet the needs of its customers. Whether you're looking to open a checking or savings account, apply for a loan, or simply withdraw cash, Fifth Third Bank & ATM is here to help you manage your finances with ease and convenience.
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Contacts
54985 Van Dyke Ave, Shelby Twp, MI 48316, United States
Hours open
Monday:
09:00 - 17:00
Tuesday:
09:00 - 17:00
Wednesday:
09:00 - 17:00
Thursday:
09:00 - 17:00
Friday:
09:00 - 18:00
Saturday:
09:00 - 13:00
Sunday:
Closed
Reviews
"Worst location, worse customer service, no one knows what they’re doing. I got to drive thru right at 9 when they opened was greeted by a lady I sent her my deposit slip and was sitting till 9:17 waiting…. And I’m the only one in drive thru no one is here!!!! I ring the Bell, a diff lady comes to the camera and says this will be out shortly I’m like you haven’t worked on it yet she goes no I didn’t hear the box come in and I’m all by my self. No you’re not bc I was just greeted by someone else!!!! I’m honestly willing to drive further just to avoid this mess!!!! As I’m typing this I’m still at drive thru waiting and it’s 9:25 right now still waiting for my receipt. UNBELIEVABLE"
"I love this branch! I purposely only go to this branch because the friendliness and I feel like they have been such a part of our family over the years. I have not had any problems and they can help me with most problems I have had- some stuff is just beyond what they can do and I totally understand this. We have been a part of 5/3 for over 15 years and they are a big part of why I never look to change banks! Definitely recommend!!"
"Received a courtesy call from Jen the branch manager asking how everything was going and if there is anything she could do to assist me with any of my financial products I have with the bank. I actually did have something with a 5/3 credit card issue and she walked me through the process and even stayed on the line with me while we got to the correct department for the matter in which I needed assistance on. This bank and Jen are wonderful to work with. They are responsive, very short hold times if any at all and are willing to make sure all your needs are met before leaving the line. I would highly recommend this branch for a wonderful customer service experience."
"Jake, Marina and managers were very helpful. A friendly professional personal environment. New concept in banking."
"I call and ask if there was anything that could be done about a loan I have and having that payment pushed back a week (7 days) and she said "no let me transfer you to the 800 number customer service) like seriously? My other bank works with any issues I have in house same day! And this place wants me to switch all my accounts over to them, ha! I think not. Definitely not customer focused. Will never be back to this location again."
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