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Fifth Third Bank & ATM
2282 West Big Beaver Road, Troy, Michigan, United States
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About the Fifth Third Bank & ATM
Fifth Third Bank & ATM is a trusted financial institution located at 2282 West Big Beaver Road in Troy, Michigan, United States. As a full-service bank, customers can access a wide range of financial services including checking and savings accounts, loans, mortgages, and investment options. The convenient on-site ATM allows for quick and easy cash withdrawals and deposits. With a commitment to providing excellent customer service and innovative banking solutions, Fifth Third Bank is a reliable choice for all your financial needs.
Photos of Fifth Third Bank & ATM
2282 W Big Beaver Rd, Troy, MI 48084, United States
Opening hours of Fifth Third Bank & ATM
Monday:
09:00 - 17:00
Tuesday:
09:00 - 17:00
Wednesday:
09:00 - 17:00
Thursday:
09:00 - 17:00
Friday:
09:00 - 18:00
Saturday:
09:00 - 13:00
Sunday:
Day off
Reviews of Fifth Third Bank & ATM
"This branch has amazing employees both Giulio Personal Banker and Brandon Gates Financial Center Manager has been so helpful! Really appreciate everything they did for myself and my mom!"
"Branch Manager Bradon Gates does not care at all about the experience his customers have, he's so sure he's right he refuses to listen and doesn't understand the fraud department and process is different than the disputes department and process. Constantly interrupts and corrects customer, who was just telling him what has happened so far. Customer service over the phone is useless and never follows up like they say they will, so I thought my local branch could help. Brandon just said there's nothing they can do locally and nothing is being done through corporate so... looks like i'm just out of luck! "It's just how our system works" is not an acceptable resolution to your employees mistake. Wanted to close my account he said I couldn't have my money for 10 days ??? definitely exceeds reasonable time allowed by law, seems like they just don't want a closed account on their books."
"I am currently the only person in line in my car, the only customer at the business, and I've now been waiting 25 minutes. I'm now at 40 minutes and I got helped, let's see how much longer I'm here. 45 minutes and they told me twice I could withdraw funds and then told me I couldn't? Teller turned off screen when I said I was here for 45 minutes. Closing my account tomorrow."
"For this location to have so many offices with so many employees. The wait time is beyond acceptable. I did come late for my appointment unfortunately but I have now waited close to an hour. I came to open a business account but unfortunately out of 4 tellers only 1 works at a time. And clearly it’s only one person to open business accounts because I’m still waiting. Not to mention they’re controlling the drive through line. I’m not sure what the offices are for in the back.but I will surely give you guys an update as I wait, and wanted to give an honest review. Thank you Update they came back to me and says the manager have an appointment booked and he can’t open my account today. It’s Friday 11:36 am and I was the only customer there. I’m thinking to be respectful. The teller acknowledged my appointment when I got there not to mention I made eye contact with the guy I had an appointment with. Why couldn’t I just wait until they appointment was over? Or why couldn’t take mine since the other wasn’t there? Why would the manager let me sit in the lobby for a hour knowing people who sit in the lobby are normally for an appointment or opening an account. Moral of the story even though the bank doesn’t close until 5pm they are not able to do anything today so I’m going to a different location. I’ll come back for a second update"
"Really great branch! Staff here were super helpful and knowledgeable. Especially AVP/Mortgage Loan Officer, Mark Owens. He went above and beyond to help my friend. We are truly grateful. Go here, see him for all your mortgage and banking needs!"
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